Changi Airport KrisFlyer Lounges Reviews Singapore Airlines

Review: Singapore Airlines KrisFlyer Gold Lounge Changi T2

Singapore Airlines' most inferior lounge at Changi is back, with a few minor improvements post-COVID.

Here's how the experience stacks up.

General details

Opening Times: 24 hours
Capacity: 163
Re-opened: 9th November 2022
Toilets: No
Showers: No
Spa: No
Bar: No
Wi-Fi: Yes
Multi-standard Power Sockets: Yes
USB Charging Sockets: Yes
Wireless Charging: No
Dress Code: None

Lounge access

Unlike most airlines around the world, Singapore Airlines does not allow its KrisFlyer Gold frequent flyer members or Star Alliance Gold status holders flying in Economy or Premium Economy cabins access to its Business Class lounges at home base.

That’s where the KrisFlyer Gold lounges come in, separating those who are lounge-eligible though those status levels alone from Business Class, First Class and PPS Club passengers, who get welcomed into the carrier’s better facilities.

ADVERTISEMENT

The following passengers are eligible to access the Singapore Airlines KrisFlyer Gold Lounge in Terminal 2.

Flying on a Singapore Airlines flight, or on a Star Alliance member operated flight:

  • in First Class or Business Class; or
  • in Premium Economy or Economy Class and holding Singapore Airlines KrisFlyer Gold, PPS Club or Solitaire PPS Club status, or Star Alliance Gold status.

Additionally, only when flying on a Singapore Airlines flight:

  • Club Vistara Platinum and Gold members
  • Virgin Australia Velocity Platinum and Gold status members, in any cabin class
  • Virgin Atlantic Flying Club Gold status members, in any cabin class

Solitaire PPS Club members, Suites and First Class passengers can also visit this lounge on arrival following a Singapore Airlines flight, with up to one guest travelling on the same flight as them.

However, it’s worth noting that in both the departure and arrival case Solitaire PPS Club passengers have access to the superior SilverKris First Class and Business Class lounges, which they will likely choose over this one.

Similarly Suites, First Class and Business Class passengers will no doubt choose The Private Room, the SilverKris First Class lounge or the SilverKris Business Class lounge as applicable when departing or arriving, rather than this lounge.

Fundamentally, therefore, the KrisFlyer Gold lounges cater for KrisFlyer Gold and Star Alliance Gold members departing Changi on an SIA or a Star Alliance carrier in Economy or Premium Economy Class.

Guest policy

The following passengers listed above can bring one guest into the lounge with them.

  • Departing on SIA in Suites or First Class
  • Singapore Airlines KrisFlyer Gold, PPS Club, Solitaire PPS Club members
  • Star Alliance Gold members
  • Virgin Australia Velocity Platinum and Gold members

The guest must be departing on the same flight, as part of a recently tightened policy (previously, your guest could be departing on any same-day SIA flight).

KrisFlyer Elite Gold status holders can bring one guest into the lounge with them. (Photo: MainlyMiles)

Passengers departing on a Star Alliance flight in First Class can bring one guest into the lounge with them, provided their guest is departing on the same flight.

Business Class passengers are not entitled to a guest allowance.

Again, for this lounge the policy is only really applicable to KrisFlyer Gold and Star Alliance Gold members departing in Economy or Premium Economy Class, with higher status holders and Business or First Class passengers no doubt choosing their respective SilverKris lounge rather than this one.

Here’s the complete Singapore Airlines lounge access policy at Changi for your reference (click to expand).

Departing on a Singapore Airlines flight
Cabin Class / Membership Tier Lounge Eligibility Guests
Suites or First Class The Private Room This image has an empty alt attribute; its file name is 0-Guest-2.png
SKL First Class This image has an empty alt attribute; its file name is 1-Guest.png
Business Class SKL Business Class This image has an empty alt attribute; its file name is 0-Guest-2.png
Solitaire PPS Club
in Business, Premium Economy or Economy
SKL First Class This image has an empty alt attribute; its file name is 1-Guest.png
PPS Club
in Business, Premium Economy or Economy
SKL Business Class This image has an empty alt attribute; its file name is 1-Guest.png
KrisFlyer Elite Gold
in Business
SKL Business Class This image has an empty alt attribute; its file name is 1-Guest.png
KrisFlyer Elite Gold
in Premium Economy or Economy
KrisFlyer Gold This image has an empty alt attribute; its file name is 1-Guest.png
Departing on a Star Alliance flight
Cabin Class / Membership Tier Lounge Eligibility Guests
First Class SKL First Class This image has an empty alt attribute; its file name is 1-Guest.png
Business Class SKL Business Class This image has an empty alt attribute; its file name is 0-Guest-2.png
Star Alliance Gold
(including KFEG and PPS Club)
in Business
SKL Business Class This image has an empty alt attribute; its file name is 1-Guest.png
Star Alliance Gold
(including KFEG and PPS Club)
in Premium Economy or Economy
KrisFlyer Gold This image has an empty alt attribute; its file name is 1-Guest.png

In all cases, your guest must be departing on the same day and same flight as you.

Guest privileges are not cumulative (e.g. a First Class traveller who is also a Solitaire PPS Club member is not entitled to have two guests).

Location

At the time of writing, only the southern end of the T2 departures concourse has been reopened, including the southernmost check-in desks, immigration clearance section, and ‘F’ gates.

The Singapore Airlines lounges in T2, however, maintain their original location in the northern section of the terminal closer to the ‘E’ gates, which is still largely under renovation.

ADVERTISEMENT

That means clearing immigration then making a left turn to the opposite end of the terminal, where the lounges are located.

You then make your way to the lounge via a kind of temporary corridor, flanked by hoardings on either side, protecting it from ongoing construction work behind.

Signposted route to the northern end of T2, where the SIA lounges are located. (Photo: MainlyMiles)

It’s about a five minute walk from clearing the immigration area to the escalator that then takes you up to the SIA T2 lounge complex. You can’t miss this – there is currently nowhere else to go once you reach this end of the temporary corridor!

Escalators to the SIA lounges. (Photo: MainlyMiles)

Once you reach the top of the escalator you’ll see the entrance to the DBS Asia Treasures lounge, then immediately after that it’s the KrisFlyer Gold Lounge on the left.

The KrisFlyer Gold lounge entrance seen here on the left. (Photo: MainlyMiles)

Further down the corridor right at the end is the entrance to the SilverKris Business and First Class lounges, which we are not reviewing here.

First impressions

On entering the lounge you can turn left or right, but effectively either way you’ll soon realise you’re just entering one single rectangular room.