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Singapore VTL: Take a video pre-departure ART test before returning from selected countries

Singapore residents can now take a supervised video ART test valid for returning home from 17 VTL countries, saving hassle and in some cases costs too.

Update 26th March
52 clinics are now on the updated approved list offering this service.

Update 23rd March
Kingston Medical, the cheapest provider of Tele-ART services in Singapore at S$12 per person, has expanded its services to include overseas consultations from these newly approved countries.

If you’re a Singapore resident returning from one of 17 Vaccinated Travel Lane (VTL) countries, you can now simplify your pre-departure test process by taking a remote video-link ART test with a provider based in the Lion City itself, satisfying the requirement to show a negative swab result before your flight home.

This is now possible thanks to a Ministry of Health update of regulations for pre-departure testing (PDT) on 19th March 2022, allowing remote supervised ART test for residents and pass holders returning to Singapore from the United States, Australia, most European countries, India and the Middle East.

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Unfortunately this still excludes many regional VTLs like Thailand and Malaysia, but those returning from many popular countries including Australia, Germany, the USA and the UK will be able to benefit, saving the hassle of having to source a PDT towards the end of the trip and potentially avoid taking a good chunk of time out of the day to get it done.

Pricing currently starts at S$12, plus the cost of your own ART kit approved for use in Singapore (around S$5).

Approved ART test kits in Singapore include the Abbott PanBio Antigen Self-Test

Pre-departure test requirement

The normal requirement when travelling to Singapore, either as a resident or short-term visitor and regardless of whether you are arriving on the VTL or via the General Lane, is a clinic-based PCR test or a professionally administered ART test within two calendar days of your departure date.

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For example, if you are departing from Frankfurt to Singapore on SQ325 at 10pm on Wednesday, your test must be taken on or after 0.01am on Monday (i.e. any time on Monday, Tuesday or Wednesday).

Children aged two or below in the current calendar year are exempt from pre-departure testing before travelling to Singapore.

Until now, self-swab ART tests have not been permitted.

Supervised video ART: Who’s eligible?

This new option allows Singapore residents to have a virtually supervised test via video link during the same pre-departure time window, provided they are:

  • a Singapore Citizen, Permanent Resident, Long-Term Pass Holder or Work Pass Holder; and
  • physically present in a selected country (see below) at the time of the test; and
  • using an ART provider in Singapore offering such services.

Remember this is not a ‘carte blanche’ approval to use any telemedicine provider in these overseas countries, like Project Screen in the UK, for example.

Your provider (the person at the other end of the video call) must be in Singapore, operating as part of an MOH-approved clinic.

Unfortunately the option is not currently available for short-term visitors (e.g. US Citizens visiting Singapore as tourists).

Supervised video ART: Which VTL countries?

Singapore residents returning to Changi on the VTL can use the supervised ART test via video link if they are tested in one of the following VTL countries, or approved travel history countries.

VTL Countries
Allowing remote supervised ART
(or clinic ART/PCR)

🇦🇺 Australia
🇩🇰 Denmark
🇫🇮 Finland
🇫🇷 France
🇩🇪 Germany
🇬🇷 Greece
🇮🇳 India
🇮🇱 Israel
🇮🇹 Italy

🇳🇱 Netherlands
🇶🇦 Qatar
🇸🇦 Saudi Arabia
🇪🇸 Spain
🇸🇪 Sweden
🇦🇪 UAE
🇬🇧 UK
🇺🇸 USA

VTL Travel History Countries
Allowing remote supervised ART
(or clinic ART/PCR)

🇦🇹 Austria
🇧🇪 Belgium
🇧🇬 Bulgaria
🇭🇷 Croatia
🇨🇾 Cyprus
🇨🇿 Czech Rep.
🇪🇪 Estonia
🇭🇺 Hungary
🇮🇪 Ireland

🇱🇻 Latvia
🇱🇹 Lithuania
🇱🇺 Luxembourg
🇲🇹 Malta
🇵🇱 Poland
🇵🇹 Portugal
🇷🇴 Romania

🇸🇰 Slovakia
🇸🇮 Slovenia

You can also have a supervised video ART conducted in one of these countries and return via the General Lane to Singapore (e.g. on a non-VTL flight) if you wish – the pre-departure testing requirement is the same either way.

Returning on the VTL from France? You can now opt for a supervised self-swab by video using a Singapore provider if you wish. (Photo: Cyril Mazarin)

However, if you are returning from one of the following VTL countries you will not be eligible to have a pre-departure ART test through video link, and you must continue to comply with the requirement for either a clinic-based PCR test or a professionally administered ART test (no self-swabs).

VTL Countries
Requiring clinic ART/PCR
(no remote supervised ART)

🇧🇳 Brunei
🇰🇭 Cambodia
🇨🇦 Canada

🇫🇯 Fiji
🇭🇰 Hong Kong
🇮🇩 Indonesia
🇲🇾 Malaysia
🇲🇻 Maldives

🇵🇭 Philippines
🇰🇷 South Korea
🇱🇰 Sri Lanka

🇨🇭 Switzerland
🇹🇭 Thailand
🇹🇷 Turkey

🇻🇳 Vietnam

Hopefully some of these countries can be added to the approved list in future, to allow more flexibility for travellers returning from regional VTL locations and even some further afield like Canada and Switzerland, which are (strangely) omitted from the approved list.

Supervised video ART: Non-VTL countries

You can also take a video supervised ART pre-departure test with a provider based in Singapore before returning from the following non-VTL countries, as a Singapore resident.

  • Bahrain
  • Egypt
  • Iran
  • Jordan
  • Kuwait
  • Oman
  • Yemen

In this case a negative Tele-ART result will satisfy the requirements for General Lane travel back to Singapore (followed by seven days SHN at home).

Providers and costs

At the time of writing, four providers in Singapore are offering supervised pre-departure video ART swabs including service provision if you are located in one of these newly approved overseas countries.

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Several more currently offer the service exclusively for those in Singapore itself, but not yet at these approved overseas locations. We expect these providers to expand their offering in the coming days to include the new service.

Prices currently start at S$12, plus the cost of your own approved ART test kit (~S$5).

Update: MOH now states that ART test kits approved for use in the relevant country or region can be used. We’ll check whether providers will actually support this, since their supervisors may not be familiar with the operation of these kits.

Cost of COVID-19 pre-departure
Overseas Video ART tests

Clinic / Provider Price
(inc. GST)*
Hours
(SGT)
Kingston Medical S$12.00 9am – 6pm
S$25.00 6pm – 9am
Intemedical S$15.00 8am – 11pm
Speedoc S$16.05 9am – 9pm
MyCLNQ S$20.00 8am – Midnight
Healthway Medical S$25.00 Mon-Fri
9am – 9pm
or
Sat/Sun/PH
9am – 5pm
Swab Station SG S$25.00 8am – 5pm
RMDY Clinic S$26.80 Mon-Fri
9am – 6pm
or
Sat
9am – 2pm
Raffles Medical
(via mobile app)
S$30.00 24 hours
Belief Family Clinic
(24 hours)
S$30.00 Mon-Fri
9am – 6pm
S$40.00 Sat/Sun/PH
9am – 9pm
or
Mon-Fri
6pm – 9pm
S$45.00 Daily
9pm – 12am
S$60.00 Daily
12am – 9am
Swab N Go S$30.00 8am – Midnight

* Plus the cost of providing your own approved test kit.

Do note that the provider operating hours shown above refer to Singapore Time (SGT). Some providers will ask you to book your test in SGT and others in the local time zone of your approved overseas testing country.

You can check the current local time in Singapore via this link, which also allows you to view local times in other cities – worth checking before making your overseas Tele-ART booking.

Overseas virtual supervised ART via the Raffles Connect app

Other Tele-ART providers including Minmed, Kingston Medical, DA Clinic, Speedoc and IMC are not yet providing the option for overseas supervised swabs, though we expect them to come on board in the days ahead.

You should check their sites to see how the pricing looks once they join the scheme, since this could reduce costs even further, with the cheapest providers currently setting supervised ART costs at around S$12 in Singapore (plus your own kit).

How the Tele-ART works

The Tele-ART process with a provider in Singapore is simple enough, with either an in-app video function or weblink sent to you, depending on which provider you choose. You’ll need an internet connection, and we’d recommend Wi-Fi if possible (beware of exceeding your overseas data roaming limits if you’re using 4G/5G).

You should allow around 30 minutes for completion, but it should be a bit quicker in most cases.

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You will have to provide your own test kit approved for use in Singapore, with some providers recommending you have a second spare kit on standby in case of invalid results, or in case you make a mistake.

Some providers will ask for the test kit brand and/or the LOT number of the kit you’ll be using at the booking stage, so you may have to purchase in advance.

The swab supervisor will then guide you through the process, which typically involves:

  • Verifying your identity by holding your IC or passport up to the camera
  • Showing the unopened ART kit including its LOT number
  • Following the test instructions as guided
  • Leaving the ART kit in view of the camera during the 15 minutes it takes for the test to complete
  • Showing the result to the swab supervisor (you may also be asked to take and upload a photo of the kit once the result is shown)



 


 

Summary

Clinic antigen rapid testing is widely available in many of Singapore’s VTL countries, and in some cases you can complete the test near your hotel, or at the airport before you check-in, for similar or lower costs than you’ll find in Singapore.

However, in locations where ART testing is very expensive, like Finland where it’ll set you back a whopping ~S$120 for an antigen pre-departure test, there’s a significant saving to be made here by using a tele-ART provider for S$12-30.

There’s also the convenience factor of a supervised swab, taking only 30 minutes, which may be a better prospect than having to plan a clinic visit during one of the final days of your trip.

Just remember to bring a test kit or two along with you, in case those on the approved list aren’t readily available in your destination.

(Cover Photo: Shutterstock)

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19 comments

  1. They seem to have removed the country specific restrictions.
    I have tried for a VTL flight from Sri Lanka and it points to the same safetravel page, which makes no mention of this applicable to specific countries.
    So it looks like it works as long as you are returning on a VTL flight.
    https://safetravel.ica.gov.sg/vtl/requirements-and-process

    1. i’ve been monitoring ICA site since 19 March. Originally the wordings updated to “remotely supervised by an ART provider in Singapore” with no mention or list of countries. today i found a list added, gave me and my travel group abit of false hopes of not requiring physical PCR required which i told them. I called SafeTravel, and confirmed that it has to be in the list and ask what’s the rationale why the geograhical need when everything’s online (albeit like WFH anywhere in the world is still WFH) but she just replied that’s the government decision for now.

    2. Great news…today the Singapore covid task force allow Singaporean Citizens and long term pass n Permanent Residents to do remote video swab test before returning to Singapore.

  2. How can we know from which update or government link that countries like Thailand , Malaysia can allow supervised remote swab test?

    1. Yes Tele-ART services in Singapore are approved for children as well. You may have to assist your child to take the swab, obviously!

  3. Thank you for a great summary and especially for pointing out which companies don’t allow you to do it from your laptop (i.e. without the hassle of downloading an app and having your phone stuck unusable for the entire session while its batter drains — which is a really awful experience).

  4. When is this VTL bullshit going to end?
    OYK: VTL will be scrapped after Omicron peaks (https://www.moh.gov.sg/news-highlights/details/opening-remarks-by-minister-for-health-mr-ong-ye-kung-at-the-covid-19-multi-ministry-taskforce-press-conference-on-16-feb-22) Feb 22nd
    also OYK: Omicron has peaked (https://theprint.in/world/omicron-wave-in-singapore-has-peaked-infections-now-declining-health-minister/865545/) 9th March

  5. Hi I saw 2 posts regarding the need to take a pre-departure test before coming back to Singapore. One says we can do supervised tele ART (https://mainlymiles.com/2022/03/22/singapore-vtl-take-a-video-pre-departure-art-test-before-returning-from-selected-countries/), the other article (https://mainlymiles.com/2022/03/11/singapore-vtl-travellers-can-complete-a-self-swab-art-arrival-test-from-15-march/) says we no longer need to do that and can just self swap within 24 hours of arrival back in Singapore. Seek your advice pls. My travel destination is Sweden/Denmark, both VTL eligible and also taking a VTL flight back. Thanks!

    1. You still need to do a PCR or ART within 2 days of departure. From those countries it can also now be a Tele-ART.

      The second article refers to the on-arrival test, which can now be a self-swab ART within 24 hours. You still need to do that one as well 👍🏼

  6. Hi. We are flying from Germany to Singapore but currently are in France. Can we get the test done in France as we only have a 2 hour layover before our flights in Germany ? Thanks

    1. Yes you can, provided the test is within 2 days of your VTL flight from Germany (assuming you’re on two separate bookings here)

  7. I’m a fully vaccinated person planning to travel to sg from india in non vtl flight (primarily due to cost saving). Can i take tele art ?

  8. Does anyone know what the logic is behind allowing remotely supervised ART pre-departure only from some countries? Seems completely irrational – if the clinic used is always in Singapore regardless of where you’re doing the test from, then the quality & accuracy of the testing will be consistent regardless of location??

    Have written to ICA and MoH – of course no one bothers to explain the rationale for this

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