KrisFlyer News Scoot

Scoot launches KrisFlyer award flight redemption chart

Scoot has launched a new KrisFlyer award chart, with fixed-price redemptions from 1,500 miles. We compare rates, terms and value against Singapore Airlines.

SIA’s low-cost carrier Scoot has officially launched a new KrisFlyer award chart, marking a significant shift from the airline’s previous dynamic pricing model for award redemptions. The airline announced the launch today, offering KrisFlyer members fixed-rate redemptions starting from just 1,500 KrisFlyer miles for Economy Class flights.

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Since joining the KrisFlyer rewards programme in 2015, Scoot has operated on a dynamic pricing model where each KrisFlyer mile was valued at a fixed rate – initially 0.95 cents per mile, then increased to 1 cent per mile on 1st July 2025.

This framework made Scoot redemptions poor value, as high airfares required excessive miles while low fares made cash purchases more sensible. Whatever you did you were never getting more than 1 cent per mile of value – and it’s something we’ve reminded KrisFlyer members about regularly over recent years.

The new award chart represents a fundamental change in the redemption approach, bringing Scoot in line with the way we’re used to seeing Singapore Airlines awards priced, with fixed zone-based redemption rates regardless of commercial fare fluctuations.

“We believe that travel should be accessible and rewarding and launching Scoot’s award chart is our way of providing greater value for KrisFlyer members. With Scoot’s award chart, KrisFlyer members can now get more out of their miles… at attractive redemption rates”

Calvin Chan, CCO, Scoot

You’ll still be able to offset part, or even all, of your Scoot fare (taxes included) at the rather dismal 1 cent per mile rate, in addition to this new redemption option, with or without award space being available.

  REDEEM KRISFLYER MILES ON SCOOT

The new chart divides Scoot’s network into multiple zones, with Singapore serving as the hub (Zone 1). Awards are available in two tiers:

  • Scoot Saver: The lower-priced award option
  • Scoot Advantage: Higher-priced awards, presumably with better availability

Here’s how the full award chart looks.

TR-KF-Awards

There’s some potentially good value here, like:

  • Penang: 1,500 miles
  • Kuching & Kota Kinabalu: 2,000 miles
  • Bangkok & Phuket: 2,500 miles
  • Bali & Lombok: 4,500 miles
  • Perth: 6,500 miles
  • Tokyo, Osaka & Seoul: 12,500 miles

The chart covers almost all Scoot destinations, including Bangkok, Bali, Hangzhou, Ipoh, Jeju, Taipei and Vienna.

Here are the main terms and conditions that apply to KrisFlyer award redemptions on Scoot flights, which do differ substantially from Singapore Airlines redemptions and are important to know before you commit.

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What’s included

  • Economy class base fare only (“Basic” product)
  • Standard 10kg carry-on baggage allowance
  • Random seat assignment
  • Same pricing for adults and children

What’s not included

  • Taxes (paid in cash, as with most award tickets)
  • Checked baggage (must be purchased separately)
  • Specific seat selection (must be purchased separately)
  • Meals and other add-ons (must be purchased separately)
  • ScootPlus award redemptions (not currently available)
  • Selected routes, like Singapore – Jeddah

Booking and changes:

  • Bookings are available through Scoot’s website and mobile app only
  • Waitlisting is not permitted
  • Date changes are allowed, subject award availability and administrative fees
  • Route changes are not permitted
  • Passenger name changes are not allowed after booking
  • Transfers and stopovers are not permitted

Cancellation policy:

Award tickets are strictly non-refundable except for:

  • Medical reasons
  • Death of passenger, or immediate family members
  • Schedule changes / disruptions with two-hours or more retiming

Approved refunds are processed in KrisFlyer miles, and to your original mode of payment. Full terms and conditions for Scoot award redemptions using KrisFlyer miles are available here, while a step-by-step redemption guide is provided here.

PPS Club, KrisFlyer Elite Gold, and KrisFlyer Elite Silver members retain their Scoot benefits, even when redeeming award tickets using miles:

  • Additional 5kg baggage upgrade (with minimum 20kg baggage purchase)
  • Complimentary standard seat selection
  • Priority boarding
  • One-time flight change fee waiver (PPS Club and KrisFlyer Elite Gold members only)

The new award chart presents compelling value for certain routes, particularly when compared to Singapore Airlines’ Economy Class redemption rates.

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Here are a few examples.

KrisFlyer miles award comparison
Scoot vs. SIA
Singapore
to/from
Saving
Penang Saver 1,500 8,500 7,000
Adv. 3,500 15,000 11,500
Bangkok Saver 2,500 13,500 11,000
Adv. 5,500 25,000 19,500
Bali Saver 4,500 8,500 4,000
Adv. 9,000 15,000 6,000
Hong Kong Saver 6,500 16,500 10,000
Adv. 12,500 30,000 17,500
Perth Saver 6,500 21,500 15,000
Adv. 12,500 37,000 24,500
Sydney Saver 12,500 30,500 18,000
Adv. 24,000 55,000 31,000

However, the value comparison requires careful consideration of what’s included.

While Scoot awards cover the seat only, Singapore Airlines awards include checked baggage, meals, entertainment, and other amenities that could justify the higher miles cost for many travellers.

Award Ticket Differences
Scoot vs. Singapore Airlines (Economy)
Benefit Scoot
Award
Singapore Airlines
Saver Award
Cabin bags 10 kg
7 kg
Checked bags
30 kg
Seat selection
Meals
In-seat power
IFE screens
Wi-Fi
Flight changes
Refundable
For a fee
Singapore Airlines Economy Class comes with complimentary perks that Scoot Basic fares do not.
(Photo: Singapore Airlines)

For routes where the mileage difference is substantial – such as Bangkok requiring only 2,500 – 5,500 miles on Scoot versus 13,500 – 25,000 on Singapore Airlines – the savings could outweigh the reduced service levels, especially for travellers comfortable with the low-cost carrier experience.

As always though, it will be important to do the maths, by checking the cash cost of a Scoot Basic fare compared to the miles outlay required for redemption, also taking into account the taxes that will still be payable when you use miles to book.

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For example, a Scoot Saver award at 2,500 KrisFlyer miles + S$67 is available on the following flight, which might seem like a good redemption.

Here’s the cash alternative for a basic fare.

Crunch the numbers, and this award is only saving you S$19 (S$88 fare – S$67 taxes), which works out as 0.76 cents per mile.

That’s even worse than the part or full miles offset rate of 1 cent per mile, available on all Scoot or SIA flights.

We always aim to achieve at least 2 cents per mile of value when we redeem our KrisFlyer miles.

One interesting benefit of this new Scoot KrisFlyer award chart is that some of the carrier’s unsold award inventory can now be offered at a discount – typically 30% – in KrisFlyer’s monthly Spontaneous Escapes promotion, typically released mid-month for travel during the subsequent calendar month.

(Image: Singapore Airlines)

That could bring award rates down to as little as 1,050 miles, on routes like Singapore – Kuala Lumpur and Singapore – Penang.

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This month KrisFlyer will offer a 60-hour flash sale from 12pm on Friday 15th August 2025 to 11.59pm on Sunday 17th August 2025 with 40% off saver awards on Singapore Airlines, and it will be interesting to see if Scoot awards are now included in this deal, potentially meaning some flight awards might be priced at just 900 miles + tax.

This launch addresses a long-standing pain point for KrisFlyer members, particularly regarding former SilkAir routes that were transferred to Scoot.

Destinations like Koh Samui, which previously offered excellent redemption value at 12,500 miles each way on SilkAir, can now be accessed again through the KrisFlyer programme at 10,500 miles (Saver rate).

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That has potential to be very good, due to high fares both on Scoot and Bangkok Airways.

Award redemptions are now live on Scoot’s official website and mobile app. The airline notes that seat availability may be controlled by redemption capacity, and eligible routes are subject to change without notice.

  REDEEM KRISFLYER MILES ON SCOOT

A miles calculator has been added to Scoot’s loyalty portal to help members determine redemption requirements for specific routes.

Summary

Scoot’s new award chart is a nice enhancement to the KrisFlyer programme, particularly for members seeking affordable redemptions to destinations not served by Singapore Airlines.

While the bare-bones nature of Scoot’s product means additional purchases will be required for most travellers, the substantial mileage savings – especially on short to medium-haul routes – make this a welcome addition to KrisFlyer’s redemption options.

Scoot flight redemptions won’t exactly have you bragging to your friends, but when cash fares are high, they have potential to be a smart way to stretch your miles – just don’t forget the extras like bags and seat selection still come out of your own pocket.

As always, it will be important to check how much cash you are saving with an award redemption, versus both a Scoot cash booking and other airlines, to ensure you are getting good value for your miles.

(Cover Photo: Boeing)

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3 comments

  1. Think the more important question is does anyone still dare to fly scoot after they recruited the 100 pilots from Air India, an airline with a horrible safety record and pilots who are known to have fake certification?

    1. Scarry…I’m not comfortable flying with Scoot anymore knowing they hired 100 Pilot Indians. I’m not a racist I worked with Indians before………

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