Singaporeans can now use ePassport gates in the UK

Singapore passport holders can now use ePassport gates when arriving in the UK at airports and international rail stations

Heathrow eGates (Heathrow Airport Limited)

Since Monday this week (20th May 2019) Singapore nationals along with those from Australia, Canada, Japan, New Zealand, South Korea and the USA, have been eligible to use the automated ePassport gates when arriving at UK airports.

This should help expedite your arrival and many of our readers will be familiar with similar systems open to Singapore passport holders elsewhere, such as in Australia and most recently New Zealand.

Which ports?

According to the UK Border Force there are over 250 eGates in place at 15 air and rail ports in the UK. This includes London Heathrow Terminal 2 and Manchester Terminal 2, both used by Singapore Airlines, and London Heathrow Terminal 5, used by British Airways.

LHR Arrivals (Heathrow Airport Limited).jpg
All terminals at London Heathrow are equipped with eGates. (Photo: Heathrow Airport Limited)

If you’re arriving in the UK by train there are also eGates at Eurostar arrival terminals.

To use the service you must have a biometric passport with a microprocessor chip (all Singapore passports are enabled) and:

  • be aged 12+ (12 to 17 year olds must be accompanied by an adult)
  • be either:
    • a British citizen
    • a national of an EU country, Australia, Canada, Iceland, Japan, Liechtenstein, New Zealand, Norway, sg.png Singapore, South Korea, Switzerland or the USA
    • a member of the Registered Traveller Service
SG Passport Symbol.jpg
All Singapore Passports issued since August 2006 are ‘BioPass’ enabled

No pre-registration is required to use the eGates, it’s not the same as the Registered Traveller Service you may or may not already be a member of. Here’s a video from the UK Border Force covering who is eligible and how to use the eGates:

Do note that you will not be able to use the eGates if you need to have your passport stamped by an immigration officer, for example if you’re travelling to the UK to study or to join a family member there permanently. See the guide on the Border Force website for full details.

No more landing cards

Singaporeans can breathe another sign of relief when visiting the UK, there’s no more requirement to complete a landing card on arrival. These were scrapped completely for all travellers on Monday this week at the same time the additional nationalities were added to the eGate eligibility list.


A nice benefit for Singaporeans visiting the UK, provided the eGates are working and the queues are not too crazy with so many nationalities now eligible.

Remember you can still join the line for non-EU immigration desks and see an officer in the traditional way if it looks like it will be a quicker option than the eGates – a strategy we often use when arriving in Australia.

(Cover Photo: Heathrow Airport Limited)



  1. Hope this means shorter lines and we can clear immigration faster! LHR immigration is a joke! Fast track slower than normal track (especially when arriving on the early morning SQ flights). Immigration officers asking the weirdest and most random questions (way worse than the US!)

    1. Your passport must be valid for the duration of your stay in the United Kingdom. See here.

      If you are planning onward travel after departing the UK, note that many other countries require at least six months’ remaining validity on your passport to enter.

  2. Heard from my friend that the egate wasn’t working yesterday for Singapore passport holder …

    Has anyone used this successfully in Heathrow?

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