Changi Airport Jetstar News

Jetstar adds more flights from Singapore in October

Jetstar has temporarily suspended its Singapore - Bangkok flights for a few weeks, but has increased frequencies on some other services as it lifts October capacity to 6% of usual levels

Jetstar Asia is adding some flight frequencies to its limited network of passenger flights this month, boosting frequencies to Jakarta and Kuala Lumpur, however its twice weekly Bangkok flight will be suspended for most of the month before being re-added from the start of the northern winter season.

Overall the airline has increased flights from just three destinations between April 2020 and mid-August 2020 to eight routes this month, flying around 6% of its usual capacity in common with most other Singapore-based carriers.

October 2020

This month Jetstar Asia will actually cut most of its Bangkok flights, suspending twice weekly services on the route from 1st to 25th October, though frequencies are increased on Jakarta and Kuala Lumpur.

Bangkok then makes a return from 26th October, for a total of eight destinations from Singapore.

Flights between Singapore and both Bangkok and Ho Chi Minh continue to operate with cargo only, carrying passengers on their return legs to Singapore, due to government-imposed entry restrictions in Thailand and Vietnam.

Based on FlightRadar24 data over the last week, Jetstar Asia continues to fly just three of its 18 Airbus A320s.

Jetstar Asia is currently flying three of its Airbus A320 aircraft

Overall Jetstar Asia will operate 148 flights in October 2020, a 40% increase on September’s 106 services. 140 of October’s flights will carry passengers, while eight others will be cargo-only. The airline usually operates 2,500 flights per month, based on October 2019 data.

That lifts the airline’s capacity by flight volumes to around 6% of 2019 levels in October 2020.

Here’s how the frequency changes look compared to September 2020.

Jetstar

Destination Frequency
Sep   Oct
Bangkok
(suspended 1-25 Oct)
2/wk 2/wk
Clark 1/wk 1/wk
Ho Chi Minh 1/wk 1/wk
Jakarta 2/wk 4/wk
Kuala Lumpur 2/wk 4/wk
Manila 4/wk 4/wk
Penang 1/wk 1/wk
Phnom Penh 1/wk 1/wk

Schedules

Here’s how Jetstar’s route map looks for October 2020:

(click to enlarge)

Flight numbers and days of operation are as shown below.

Bangkok
(suspended 1 – 25 Oct)
  Days Acft
M T W T F S S
SIN ➔ BKK
3K513
320
BKK ➔ SIN
3K514
320

Jetstar’s Wednesday and Sunday Bangkok flights (3K515/516) ceased on 30th September 2020 and will be suspended until 25th October 2020. They then restart on Mondays and Fridays instead (as 3K513/514) from 26th October 2020.

Singapore to Bangkok flights are cargo-only due to Thai government restrictions.

Clark
  Days Acft
M T W T F S S
SIN ➔ CRK
3K775
320
CRK ➔ SIN
3K776
320
Ho Chi Minh
  Days Acft
M T W T F S S
SIN ➔ SGN
3K555
320
SGN ➔ SIN
3K556
320

Singapore to Ho Chi Minh flights (3K555 on Fridays) are cargo-only due to Vietnam government restrictions.

Jakarta
  Days Acft
M T W T F S S
SIN ➔ CGK
3K201
320
CGK ➔ SIN
3K202
320
SIN ➔ CGK
3K205
320
CGK ➔ SIN
3K206
320

Note: Fourth weekly Jakarta service (3K205/206) commences 18th October 2020.

Kuala Lumpur
  Days Acft
M T W T F S S
SIN ➔ KUL
3K663
320
KUL ➔ SIN
3K664
320
SIN ➔ KUL
3K685
320
KUL ➔ SIN
3K686
320
Manila
  Days Acft
M T W T F S S
SIN ➔ MNL
3K761
320
MNL ➔ SIN
3K762
320
SIN ➔ MNL
3K765
320
MNL ➔ SIN
3K766
320
Penang
  Days Acft
M T W T F S S
SIN ➔ PEN
3K675
320
PEN ➔ SIN
3K676
320
Phnom Penh
  Days Acft
M T W T F S S
SIN ➔ PNH
3K593
320
PNH ➔ SIN
3K594
320

You can keep up to date with the latest Jetstar Asia schedules, which are subject to change, at the following link:

  Jetstar Asia Flight Schedules

What if your Jetstar flight has been cancelled?

Jetstar is offering travel credit vouchers to customers whose flights have been cancelled due to the COVID-19 pandemic.

Request your voucher through the Manage My Booking portal here, by following these steps:

  • Enter your booking number and last name
  • Click on the ‘find out more’ button
  • Select ‘check flight options’ button
  • Click ‘view other options’ button
  • Select ‘request reimbursement’

The travel credit voucher is a multi-use voucher and can be redeemed up to the value stated on the voucher across multiple Jetstar bookings, within 12 months of issue. A fare difference, if any, will apply. Customers will receive a voucher within two weeks of making the request.

Note: Passengers with a 3K (Jetstar Asia) booking to/from the Philippines, Taiwan (China), Sri Lanka or Japan are requested to wait to receive a letter from Jetstar regarding available options before visiting Manage My Booking.

November onwards

Jetstar is still loading almost its full normal flight schedule from 15th November 2020 onwards, however this is subject to significant further reductions based on the COVID-19 situation closer to the time.

We expect a similar schedule of limited routes and frequencies will continue to operate next month.

Summary

Jetstar continues to focus on key South East Asia capital cities with its limited flying network in October, with some encouraging frequency increases for Jakarta and Kuala Lumpur flights compared to the previous month.

Without feeder traffic from Qantas international flights and with no transit approval between its own services for the time being, Jetstar has a bit of an uphill battle against the SIA Group, relying on the (currently limited) point-to-point passenger demand market.

20% of Jetstar Asia’s traffic is usually transferring at Changi, mostly to and from Qantas services. (Image: Qantas)

Nonetheless Jetstar Asia has expanded to around 6% of its usual capacity by flight volumes and will serve eight cities this month, albeit on a much reduced overall schedule compared to normal.

(Cover Photo: PANUMAS PIX / Shutterstock)

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