News Singapore Airlines Star Alliance

United opens Polaris lounge in San Francisco next week

United's second Polaris lounge after Chicago O'Hare will finally open in San Francisco - and it looks impressive

The Bar at United Polaris lounge at SFO

Good news for Singapore Airlines passengers passing through San Francisco from next week – those travelling in First Class or Business Class will finally be able to access the brand new United Airlines Polaris lounge at the airport, which opens its doors at 6.30am on Monday.


The access policy for United Polaris lounges is pretty simple – and that’s a bad thing for many as it means frequent flyer status alone won’t get you in. To use this lounge you will have to be travelling in first or business class on a long-haul flight with United Airlines or a Star Alliance carrier.

That means when travelling in economy or premium economy – Singapore Airlines KrisFlyer Gold status won’t get you in. You’ll instead be directed to the United Club, the old United first class lounge.

SFO United Polaris Lounge
The United Polaris Lounge SFO has a strict admittance policy. (Photo: United Airlines)

Business class passengers are additionally not permitted to bring any guests into the lounge, while if you’re flying first class (for example on SQ1 to Singapore via Hong Kong) you will be entitled to invite one guest provided they are travelling on the same flight as you.

The Details

United Airlines have released full details and some press images of the new 28,000 sq ft facility in conjunction with a media preview yesterday.

  • Spans two levels across more than 28,000 square feet
  • Opening hours 6.30am to 1.00am
  • 440 seats, across 19 different types of seating
Second floor view at United Polaris lounge at SFO
A variety of seating options in the United Polaris SFO lounge. (Photo: United Airlines)
  • 492 power outlets and the same number of USB charging ports
United Polaris lounge at SFO
Seating options include low armchairs and small desks suitable for working. (Photo: United Airlines)
  • 8 pieces of art by prominent Bay Area artists, all San Francisco Museum of Modern Art (SFMOMA) Society for the Encouragement of Contemporary Art (SECA) Art Award honorees
  • 5 private daybeds outfitted with Saks Fifth Avenue bedding
Quiet Suite at United Polaris lounge at SFO
Private daybeds with Saks Fifth Avenue bedding are available – but with only 5 up for grabs they may not be easy to secure. (Photo: United Airlines)
  • 8 luxurious shower suites, featuring rainfall showers and Soho House & Co’s Cowshed Spa products
Shower Suite at United Polaris lounge at SFO
United Polaris Lounge SFO Shower Suite. (Photo: United Airlines)
  • Personal valet services, including steaming garments
  • “The Dining Room” – a private restaurant style dining area with a menu designed by Chef Tritia Gestuvo, a California native, that blends international comfort foods — such as a traditional Chinese congee breakfast and hand-cut pappardelle pasta with mushroom ragout — with staples like the United Polaris Burger
The Dining Room at United Polaris lounge at SFO
A “restaurant-style” dining area is a nice addition. (Photo: United Airlines)
  • A bistro-like buffet that includes a ramen noodle bar in the afternoon and additional unique-to-San Francisco treats that align with the flight schedule and destinations of United and Star Alliance partners
  • Cocktails inspired by the Bay Area, including the Mai Tai, invented in Oakland in 1944, and the Pisco Punch, featuring pisco which became all the rage during the California Gold Rush of 1849
Cocktails at United Polaris lounge at SFO
United Polaris Lounge SFO Cocktails. (Photo: United Airlines)

An area called ‘The Studio’ at the opposite side of the lounge to ‘The Dining Room’ features additional food and beverage items – for example cheese and wine tastings.

The Studio at United Polaris lounge at SFO
‘The Studio’ is an area designed for cheese and wine tastings. (Photo: United Airlines)

New Polaris Lounges

United have a Polaris Tracker site to help you know which Polaris lounges are coming next. Expect to see one in Newark by early June, Houston later this summer and Los Angeles towards the end of the year.

Polaris Tracker.jpg

Facilities at London Heathrow and Tokyo Narita will be interesting to see, and at Heathrow in particular will likely give the SilverKris offering a run for its money (we already prefer the United Club at LHR over the Singapore Airlines lounge).


United Polaris chairs at SFO
(Photo: United Airlines)

After several delays it’s great to see this much-anticipated lounge finally set to open its doors.

It should make a big difference for Singapore Airlines passengers flying either on the lunchtime non-stop A350 service to Singapore or the midnight 777-300ER departure to Hong Kong / Singapore, provided travel is booked in business (A350 / 777-300ER) or first class (777-300ER).

Unfortunately there will be no access for KrisFlyer Elite Gold passengers travelling down the back of the plane.

We’re due to be passing through in July this year so we will be sure to write a full review of this new lounge.

(Cover Photo: United Airlines)


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