Credit Cards Deals

ALL Citi cardholders get fee-free or 1% payments till April – buy miles from 0.42 cents

Buy miles from just 0.42 cents each with zero fee on two out of three Citi PayAll transactions, or get 1% of your fee back as an existing customer, between now and 30th April 2021.
Updated: Citi has confirmed to Mainly Miles that all customers can take advantage of these latest PayAll offers, rather than it being a targeted deal. Terms and conditions have now been updated.

Most of our readers are already familiar with Citi’s ‘PayAll’ facility, allowing you to settle a range of bills or invoices with your Citi credit card even when the merchant does not necessarily accept credit cards as a payment method, meaning you’ll earn miles for these transactions on payment of an administrative fee.

PayAll is effectively Citi’s way of muscling in on the alternative credit card payment methods, including ipaymy, CardUp and direct bank options such as UOB PRVI Pay and OCBC’s Voyage Payment Facility.

Last year Citi added an additional range of options to its PayAll programme, including insurance, charity and transport payments, not to mention payments to friends or family members for ‘services rendered’, given that Citi does not request evidence of your payment.

To kick off 2021 Citi is offering all customers the option to pay zero fee on two of their first three or more payments using the facility, or those who’ve already made a PayAll transaction a 1% fee (half the usual 2% fee) on three recurring monthly payments.

Eligible cards are:

  • Citi ULTIMA Card
  • Citi Prestige Card
  • Citi PremierMiles Card
  • Citi Rewards Card
  • Citi Lazada Card
  • Citi Cash Back / CashBack+ Card

New customers: 2 fee-free payments

If you’re a Citi credit card holder but haven’t yet made a PayAll transaction, you are eligible for a waiver on the service fee for the two smallest of your first three or more payments using the facility.

To be eligible you must complete a minimum of three PayAll transactions between 4th January 2021 and 30th April 2021.

You’ll then earn cashback equivalent to the service fee on the two smallest payments made during the same period, capped at S$400 rebate.

For example:

Date Transaction Fee
18 Jan S$9,900 S$198
22 Feb S$10,100 S$202
3 Apr S$10,150 S$203
Total S$30,150 S$603
Cashback   -S$400
(S$198 + S$202)
Effective Total S$30,150 S$203

In this example you’ve made three payments totalling S$30,150 and instead of paying the usual S$603 fee (2%) have in fact paid only S$203, since the fee for the smallest two transactions will be paid back to you.

Here’s how that looks in cost per mile terms, compared to paying the usual PayAll fee, depending on which Citi credit card you use.

Card Earn rate Offer cpm
Citi Ultima Small 2Citi ULTIMA 1.6 mpd
(48,240 miles)
0.42¢
Card2019 SmallCiti Prestige 1.3 mpd
(39,195 miles)
0.52¢
CardMC2019 smallCiti PremierMiles 1.2 mpd
(36,180 miles)
0.56¢

These are ridiculously good rates at which to buy miles, so if you’re targeted for this new-to-PayAll offer it’s definitely something you should plan taking advantage of.

Terms and conditions for this new customer promotion can be found here.

Existing customers: 1% cash back

All existing PayAll customers (i.e. those who have made at least one PayAll transaction before) also have a great offer to potentially make use of over the coming months, with a half-fee offer when making a recurring payment (like a rental payment) of at least S$500 per calendar month for at least 3 consecutive months.

Instead of normally paying a 2% fee, you’ll end up paying a 1% fee for these transactions, capped at a S$200 rebate (S$20,000 total spend).

The Citi PayAll payment charged date of the first payment of this monthly recurring setup must fall within the promotion window of 4th January 2021 to 30th April 2021, however you’ll only be entitled to the 1% fee for the payments falling within the promotion window (after 30th April 2021 the recurring payments would be at 2% fee).

For example:

Date Transaction Fee
27 Feb S$6,600 S$132
27 Mar S$6,600 S$132
27 Apr S$6,600 S$132
Total S$19,800 S$396
Cashback   -S$198
(1%)
Effective Total S$19,800 S$198

Here you’ve made three payments totalling S$19,800 and instead of paying the usual S$396 fee (2%) have in fact paid only S$198 (1%), since all three payments fell inside the promotion window.

Here’s how that looks in cost per mile terms, compared to paying the usual PayAll fee, depending on which Citi credit card you use.

Card Earn rate Offer cpm
Citi Ultima Small 2Citi ULTIMA 1.6 mpd
(31,680 miles)
0.63¢
Card2019 SmallCiti Prestige 1.3 mpd
(25,740 miles)
0.77¢
CardMC2019 smallCiti PremierMiles 1.2 mpd
(23,760 miles)
0.83¢

Again these are great rates at which to buy miles, so if you’re targeted for this existing customer PayAll offer it’s definitely something to plan using if you can.

Note: If you are an existing PayAll customer who participated in the Citi PayAll – Citi Spend and Get 1% Cash Back Promotion or the Citi PayAll – Citi Spend and Get Bonus ThankYou Points or Bonus Miles Promotion, any payments you make from 4th January 2021 to 28th February 2021 will not be eligible for this promotion.

In other words, those who participated in the previous promos ending in February 2021 can only benefit from the 1% fee for payments in the last two months of this promotion (March and April).

Terms and conditions for this existing customer promotion can be found here.

When is the cashback credited?

Whether you’re a new-to-PayAll or existing customer, cashback is credited within 8 weeks of the end of the promotion, so you can expect the rebate to reflect in your card account by the end of June 2021.

It’s no longer targeted

Unlike the terms and conditions when this promotion was first launched, Citi has clarified to us that this offer is in fact open to all customers. The sections of the terms and conditions documents referring to its targeted nature have now been removed.

Is it worth it?

Absolutely. All these miles earning rates are highly competitive, even if you transfer KrisFlyer miles into several cash alternatives like offsetting cash fares on Singapore Airlines or Scoot, and even to Shangri-La Golden Circle points, to use as dining credits (at around 1.1 cents per mile value).

Remember you can use PayAll to settle a range of bills and invoices, with insurance and miscellaneous payments the latest two categories to be added.

Citi Miles / TYP are very flexible

One of the best things about Citi Miles (and Citi ThankYou points) in Singapore is the wide range of transfer partners compared with other bank loyalty points.

You can transfer your miles into 11 different frequent flyer programmes and on the hotel side into IHG points.

Citi Miles / ThankYou Points credit to the following loyalty schemes:
KF Logo trans

AM Logo trans

BAEC

EYtrans

TGtrans

BR

QRtrans

AFKLtrans

MHtrans

QFF

TKtrans

IHG

For a full list of which credit card loyalty points balances transfer into which frequent flyer programmes or hotel loyalty schemes in Singapore, check out our comprehensive guide here. It also gives examples of some of the alliance and partner airline redemptions you can achieve that you might not have considered before.

As you can see from the table above, Citi gives you a wide range of flight redemption options including oneworld and SkyTeam carriers.

Qatar’s excellent Qsuite is one redemption option from Singapore when transferring Citi miles into oneworld programmes. (Photo: MainlyMiles)

Summary

Now that it’s clear every Citi customer is eligible for this promotion, with no targeted invitation is required, this is definitely a great offer you should plan to take advantage of in the coming months.

Whether you’re an existing PayAll customer or not, there are some great options here to pick up very cheap miles on a range of payments over the next few months, so don’t miss the opportunity!

Even if you don’t need the miles for flights given the high balances you may have accrued during 2020, buying miles at these rates and using them to offset a variety of cash purchases is still justifiable given the excellent cost.

(Cover Photo: Konektus Photo / Shutterstock)

5 comments

    1. Only if you’re new to PayAll and you make two additional payments in addition to the one-time NTUC payment during the promotion (fee waiver is then on the smallest two).

      Alternatively you could split your NTUC payment into three as a new PayAll customer, which should work fine as Citi doesn’t require the premium notice to make a payment.

      As an existing PyAll customer you would have to set up your NTUC payment as a recurring payment across at least three consecutive months, which NTUC probably won’t be happy with.

  1. Your example of the existing customer offer does not look correct.

    First, a simple one: “Here you’ve made three payments totalling S$19,800 and instead of paying the usual S$396 fee (2%) have in fact paid only S$198 (1%), since the fee for the smallest two transactions will be paid back to you.” – the last part is the new customer offer.

    Second, as I read the T&C, whilst you can start your 3 months by the end of April, only the amounts you pay by April qualify for the 1% cashback. In your example, because the recurring payment started in April it qualifies, but you will only get 1% cashback on the $6,600 paid in April but not the $6,600 paid in May or June (which you must maintain to qualify overall as part of the 3 month requirement). So your cashback is only $66, not $198.

    Refer to Figure 3 on page 3 of the T&Cs, which deals with the situation where a person starts the 3 month recurring before end April but the 3 months go beyond April. Key to note are “Customer B charges a total of $15,000 … from 4 Jan 2021 to 30 Apr 2021”, resulting in “Customer B ears $150 in Cash Back …”. So only the payments made by end of April count.

    Why I raise this is I am a bit confused as to how it interacts for those who signed up for the previous cashback/extra points promos that end in Feb 2021. It seems like cashback is based on qualifying spend, which for those who signed up excludes any transactions until March. But does it mean that you can commence your 3 month recurring in February, but just not have the Feb payment count for this 1% cashback promotion? In which case, would the Feb payment count towards the other cashback/extra points promo? And you could then complete your 3 months recurring in March and April that would then count towards this 1% cashback promotion? In which case those who have signed up for the previous promotion and want to maximise their gain out of the relevant promotions would need to set up $10k recurring payments for Feb, Mar and Apr, where the $10k in Feb would fall under the previous promo and the Mar and Apr (total $20k) would give the max $200 cashback under this promo? Citi is being very confusing by running overlapping promotions here, and then not being clear on how they interact with each other.

    1. Yeah. I think I need to contact Citibank to work out how the current 1% cashback interacts with this 1% cashback. Maybe 3 payments need to be scheduled for Mar/Apr/May which would forego cashback on the May payment – who knows?

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