Changi Airport Lounges Reviews Singapore Airlines

Review: Singapore Airlines temporary SilverKris Lounge Changi T3

Our full review of Singapore Airlines' temporary SilverKris Lounge at Changi T3, set to become the permanent KrisFlyer Gold Lounge in the months ahead.

General details

Opening Times: 5.00am to 2.30am
Capacity: 124 (non-transit)
Opened: 31st March 2021
Showers: Yes
Spa: No
Bar: No
Wi-Fi: Yes
Multi-standard Power Sockets: Yes
USB Charging Sockets: Yes
Wireless Charging: Yes
Dress Code: None



 


 

Lounge access

The following passengers are eligible to access the Singapore Airlines temporary SilverKris Lounge:

Flying on a Singapore Airlines flight, or on a Star Alliance member operated flight:

  • in First Class or Business Class; or
  • in Premium Economy or Economy Class and holding Singapore Airlines KrisFlyer Gold, PPS Club or Solitaire PPS Club status, or Star Alliance Gold status.

Additionally, only when flying on a Singapore Airlines flight:

  • Virgin Australia Velocity Platinum and Gold status members, in any cabin class (+1 guest)
  • Virgin Atlantic Flying Club Gold status members, in any cabin class (passenger only)

Due to COVID-19, the temporary SilverKris Lounge in Singapore is designated as a departure-only facility, and is temporarily unavailable if you are arriving in Singapore, regardless of travel class.

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Access for transit passengers is restricted to those originating in countries or regions from which Singapore has unilaterally lifted border restrictions.

At the time of writing, these comprise:

  • Hong Kong
  • Macau
  • China (excluding Jiangsu province)
  • Taiwan

Guest policy

KrisFlyer Elite Gold, PPS Club and Solitaire PPS Club members can bring one guest into the lounge with them, provided their guest is departing on a Singapore Airlines flight on the same day.

If your guest is travelling on a Star Alliance flight on the same day, you must be traveling on the same flight as them in order to bring them into the lounge.

Virgin Australia Velocity Platinum and Gold status members can bring one guest into the lounge with them. The guest must be flying on a Singapore Airlines flight, but it does not have to be the same one as the member.

Location

The Singapore Airlines temporary SilverKris Singapore is located on Level 3 of Changi Terminal 3’s transit area, one level above the departure concourse.

(Image: Singapore Airlines)
The escalator to the SilverKris lounge. (Photo: MainlyMiles)

Take the first escalator to the left of the Cosmetics & Perfumes duty free store.

SilverKris lounge signage. (Photo: MainlyMiles)

There’s a sign at the top of the escalator pointing left to the lounge, but it’s basically right in front of you already.

Turn left and… voila! (Photo: MainlyMiles)

Lounge renovation project

Why is this the temporary SilverKris lounge, you might ask?

Well Singapore Airlines is in the midst of a much-anticipated revamp of its flagship Terminal 3 lounges at Changi, which will eventually see brand new versions of the KrisFlyer Gold Lounge, SilverKris First and Business Class Lounges, and The Private Room.

The new Singapore Airlines SilverKris Business Class lounge will feature a manned bar. (Image: Singapore Airlines)

The first lounge to reopen is set to be the SilverKris Business Class lounge in late 2021, while the SilverKris First Class lounge and The Private Room will follow in 2022.

These three facilities will take up their former footprint, plus will acquire the space of the former KrisFlyer Gold lounge.

Singapore Airlines is currently operating solely from Terminal 3 at Changi, while a renovation of Terminal 2 is ongoing.

Our visit

We accessed the temporary SilverKris Lounge for this review before departing on a Singapore Airlines flight to Frankfurt in Business Class.

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This was our first overseas trip in 18 months due to quarantine restrictions, but vaccinated travellers can now travel between Singapore and Germany without serving a Stay-Home Notice on their return, thanks to the Vaccinated Travel Lane, which begins on 8th September 2021.

First impressions

No expense has been spared at the entrance of the temporary SilverKris lounge, which is great given that it’s destined to be the future KrisFlyer Gold lounge on completion of the renovation project next year.

You’ll spot the smart metal lounge sign against a tan marble wall, and Changi’s ‘casino carpet’ immediately makes way for smart tiled flooring, leading to two welcome podiums with a brass surround.

Lounge signage. (Photo: MainlyMiles)

A halo light fitting hangs below recessed ceiling lighting in a series of oval shapes.

SilverKris lounge entrance. (Photo: MainlyMiles)

It’s a smart, modern welcome into the lounge, giving us high hopes for the latest SilverKris lounges joining the fold at Changi in the months ahead.

The curved marble wall on the left side also features the SilverKris logo, and directs you along a short corridor into the main lounge space itself, with an attractive row of brass copper slats on the right side.

Brass copper slats on the right side as you enter the lounge. (Photo: MainlyMiles)

On the immediate left side as you enter there’s a small section comprising a series of five dining tables along the back wall and some armchairs, plus a TV.

(Photo: MainlyMiles)

Walk through and the lounge opens out to a bright airy terrace with views over the runway.

SilverKris Lounge. (Photo: MainlyMiles)

Marble floor tiles lead between the sections, with textured grey carpet by the windows and blue carpet at the high tables.

At the far end of the lounge (right turn after entry) is the food and beverage section, while around halfway down on the right is where you can access the restrooms and showers.

Social distancing sign. (Photo: MainlyMiles)

It’s not really the former dnata lounge

One thing that becomes immediately apparent here if you’ve ever visited the former dnata lounge, which occupied approximately the same location until mid-2019, is that this is a much expanded lounge in comparison.

Dnata was only occupying a small portion of the terrace space, while Singapore Airlines has taken the entire section, as you can see from the comparison photos below (swipe to compare).

L: Dnata lounge | R: SilverKris lounge
(Photos: MainlyMiles)

Even the entrance is in a completely different location, with the dnata lounge requiring a right turn and short walk after reaching the top of the same escalator.

Too many comparisons with the dnata lounge would therefore be a slightly ‘apples vs. oranges’ scenario, so we’ve avoided them in this review.

Seating options

Numerous seating options are available to cater for a variety of preferences.

The first main row of seats comprises low leather armchairs, with fabric seat cushions and seat backs for added comfort.

Red armchair seats with fabric cushions. (Photo: MainlyMiles)

The tables, which came from the old KrisFlyer Gold lounge, look a little out of place given the more modern furniture and finish elsewhere.

Running down the centre of the lounge are four rows of banquette seating, with the option of looking out towards the windows or looking back into the lounge on the opposite side in each case.

Banquette seating. (Photo: MainlyMiles)
Banquette seating. (Photo: MainlyMiles)

Singapore Airlines opted for a mid-blue tone for these seats to offset the maroon and cream leather alternatives for the other seats.

Along the window side there are all-leather red armchairs, again with those old tables in use.

Seats by the window. (photo: MainlyMiles)

There are also high bar stool seats along two black marble tables near the lounge entrance, on the right side as you enter the lounge.

High tables. (Photo: MainlyMiles)

We opted for the low armchair seating near the windows, which were quiet and reasonably private.

The view from the window itself, however, is somewhat restricted by the tiny dots, and large flap-like structures, probably designed to reduce direct sunlight and help keep the terminal cool.

Window views are somewhat restricted. (Photo: MainlyMiles)

While you can obviously dine anywhere in the lounge, a section with 10 tables designed specifically for this purpose is located near the F&B section.

Dining section. (Photo: MainlyMiles)

Notice how the LG Styler steam machine has also been relocated from the SKL Business Class lounge and placed on the back wall here, in case you need to de-crease any clothing items.

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There’s also a potentially quieter dining section near the lounge entrance, which also benefits from device charging points.

Alternative dining area. (Photo: MainlyMiles)

The quietest seating area is probably the furthest from the F&B section, on the far left side as you enter the lounge.

(Photo: MainlyMiles)

Transit passengers section

At the far corner of the lounge terrace there is a dedicated seating area for transit passengers, behind full-height screen dividers.

Entrance to the transit passenger section. (Photo: MainlyMiles)

This section runs around the beverage area in an L-shape, and as mentioned earlier it is only applicable for those originating in countries or regions from which Singapore has unilaterally lifted border restrictions, who are then transiting at Changi before flying on to their final destination.

That means it’s open to a relatively small group at the time of writing, with other connecting passengers at Changi segregated in the dedicated ‘Transit Holding Areas’ elsewhere in the terminal between their flights.

Was this designed to be the First Class section?

We had a small peek into the transit section and the interesting thing we noted is that the furniture from the former SilverKris First Class lounge and The Private Room has been used there, so we get the impression the original intention may have been to accomodate First Class passengers and Solitaire PPS Club members in this area.

There’s even a dedicated welcome podium, unnecessary for transit passengers since the lounge staff escort them to this section personally when they arrive.

Unfortunately there is currently no dedicated section for First Class guests, so nothing particularly special awaits you when departing Changi in this cabin until later this year, which is a shame now the option to fly at ‘the pointy end’ on SIA has been back since June 2021.



 


 

Wi-Fi

We recorded a Wi-Fi speed using the SilverKris lounge network of around 11 Mbps download and 7 Mbps upload during our visit.