Changi Airport News Scoot Singapore Airlines

Singapore Airlines Group carries 1.7 million passengers in May

The travel recovery continues apace for the Singapore Airlines Group, with 1.7 million passengers carried last month, 50% of pre-COVID levels.

Following the lifting of border restrictions in Singapore for fully vaccinated travellers from around the world in early April 2022, and the removal of pre-departure testing for inbound travellers later the same month, travel to and from the Lion City has rebounded strongly.


The latest set of operating results posted by the Singapore Airlines Group for May 2022 shows that 1.7 million passengers were carried by its two airlines, with passenger load factors of up to 87% seen on flights to and from regions like Europe and the USA – even higher than pre-COVID levels.

“The strong recovery in air travel continued in May 2022 as Singapore relaxed border restrictions in April 2022, removing the need for quarantine and on-arrival Covid-19 tests for fully vaccinated travellers, and removing pre-departure Covid-19 tests.”

Singapore Airlines

Singapore Airlines carried 1,287,000 passengers during the month. That represents 55% of the comparable January 2020 pre-COVID period for SIA and SilkAir combined (2,336,000 passengers).

Scoot carried 419,000 passengers in May 2022, 40% of its January 2020 total of 1,047,000 passengers.

Both Singapore Airlines and Scoot are seeing big shifts towards pre-pandemic passenger traffic levels. (Photo: Kwok Ho Eddie Wong)

These were significant increases compared to April 2022 totals, representing a 17% passenger traffic increase for the group month-on-month.

SIA Group passenger traffic reached 50% of pre-COVID levels in May 2022

Perhaps more relevantly, the two-month increase was 91% compared with March 2022, when Singapore was still relying on its Vaccinated Travel Lane (VTL) concept to slowly revitalise its aviation hub.

SIA Group Passenger Traffic
March – May 2022

  Passengers Carried
(x 1,000)
as % of pre-COVID
March 2022 765 128 893
vs. pre-COVID 32.7% 12.2% 26.4%
April 2022 1,146 306 1,452
vs. pre-COVID 49.1% 29.2% 42.9%
May 2022 1,287 419 1,706
vs. pre-COVID 55.1% 40.0% 50.4%

Note: Pre-COVID comparison is as a % of January 2020 passenger totals

As you can see from the data, Singapore Airlines is now flying more than half its pre-COVID passenger totals (55%), while the group as a whole has reached over 50%, compared to January 2020 levels.


In ramp-up terms, however, it’s actually Scoot that’s seen the biggest boost since borders were relaxed.

The low-cost carrier’s primary markets are in South East Asia, a region that wasn’t blessed with hassle-free VTL options. That led to only around 12% of pre-COVID passenger volumes were being achieved in March 2022.

By May 2022, with Singapore’s borders fully reopened, that had tripled, and Scoot is now carrying 40% of its January 2020 totals.

Scoot’s South East Asia network didn’t benefit too greatly from the VTL scheme. Relaxations since then, both in Singapore and other countries, have boosted airline’s traffic. (Photo: Farhan Najib / Malay Mail)

Group passenger capacity reached 61% of pre-COVID (January 2020) levels in May, comprising 68% for SIA and 52% for Scoot.

A 10% increase to 67% of pre-COVID capacity is slated for the July – September 2022 period, based on the group’s latest financial update.

Load factors are up

As you would expect, the recent rush of travel demand for the SIA Group has led to much healthier-looking load factors for both the mainline and low-cost divisions.

SIA Group Load Factors
March – May 2022

Passenger Load Factor
same month in 2019
March 2022 59.5% 28.6% 54.5%
March 2019 80.5% 85.5% 81.5%
April 2022 77.4% 51.4% 72.7%
April 2019 82.7% 86.8% 83.5%
May 2022 81.5% 62.9% 78.2%
May 2019 79.4% 85.3% 80.5%
SIA Group passenger load factors have almost returned to pre-pandemic levels

“The Group passenger load factor (PLF) for the month stood at 78.2%, the highest since the onset of the pandemic. This was an improvement of 5.5 percentage points month-on-month or 63.9 percentage points year-on-year.”

Singapore Airlines

Singapore Airlines mainline actually exceeded its typical pre-pandemic load factor in May 2022 (81.5% vs. 79.4% in May 2019), and when you look at the breakdown by region there are some obvious standouts.

Singapore Airlines Load Factors by Region in May 2022 (May 2019 in parentheses)

  • N & SE Asia: 67.4% (76.5%)
  • W Asia / Africa: 77.0% (82.6%)
  • Australia / NZ: 83.1% (81.8%)
  • North America: 87.0% (82.5%)
  • Europe: 87.1% (79.3%)

As you can see, Singapore Airlines has now surpassed its usual pre-COVID loads to North America and Europe, both regions in which the carrier has more or less fully restored its former capacity.

Flights to and from Australia and New Zealand are also seeing pre-pandemic load factors, and remember this data still doesn’t cover the peak June school holiday period in Singapore.


North Asia, which is unfortunately lumped together with South East Asia in SIA’s monthly statistics, continues to have the poorest performance, due to border restrictions.

“Apart from North Asia, travel demand recovered rapidly across all route regions [in May 2022]”, the airline said.

Changi Airport is at 42% of pre-COVID traffic

Unsurprisingly, passenger totals at Changi Airport across all airlines (not just SIA Group carriers) are also seeing a marked increase, with 2.5 million travellers passing through in May 2022 – 42% of the January 2020 level.

This represents a 28% increase month-on-month, and is more than double the March 2022 total, reflecting the strong pent-up travel demand that was unleashed within weeks of Singapore’s borders being fully relaxed.

For the first week of June 2022, passenger traffic at Changi Airport reached 48% of pre-COVID levels, according to Changi Airport Group.

Changi Airport’s two operating terminals are bustling again. (Photo: Changi Airport Group)

If you were travelling into or out of Changi in May, it won’t come as much of a surprise to you that the airport was handling an average of 3,300 passengers per hour, a far cry from the 230 passengers per hour one year earlier in May 2021.

While the latest total is still less than half the pre-pandemic volume, remember only two of the airport’s four terminals are open (T1 and T3), so it does seem very busy.


Aircraft takeoffs and landings at the Changi reached 17,100 during May 2022, around 54% of pre-COVID totals.

The airport has even had to reopen a small section of Terminal 2, simply to handle around a dozen daily arrivals and around six daily departures, since 29th May 2022.

Affected departing passengers are still processed through Terminal 3, then take the SkyTrain to T2 at boarding time, but the terminal will also have an operational check-in hall from October this year.

Furthermore, a full reopening of Terminal 4, which can handle 1.3 million passengers per month at full capacity, is scheduled for September 2022.

Initially, 11 airlines will move across to the facility, freeing up space in Terminal 1 and, to a lesser extent, Terminal 3.

Airlines moving back to Changi T4
(in September 2022)

Airline Current
Weekly departures
(June 2022)
AirAsia AirAsia
(AK, FD, QZ, Z2)
T1 184
Cathay_Pacific Cathay Pacific
T1 3
Cebu_Pacific_Air Cebu Pacific
T1 14
Jeju_Air Jeju Air
T1 2