KrisFlyer News Singapore Airlines

Zurich and Shanghai will get the new Singapore Airlines A380 Suites and Business Class from 2nd August

Singapore Airlines' daily flights to Zurich and Shanghai will feature the new A380 with the latest cabin products from 2nd August 2018.

SQ A380 (Phil Vabre)

Singapore Airlines has rostered their newest pair of Airbus A380 aircraft to take over flights to and from Zurich starting with SQ345 leaving Singapore in the early hours of 2nd August 2018.

Just 8 hours later, before the Zurich flight has even touched down in Switzerland, the Shanghai departure SQ830 is also due to be the first flight on that route to push back from Changi with an A380 sporting the latest cabin products, which were first launched on flights to Sydney in December 2017 and are gradually rolling out across SIA’s network of super jumbo flights.

We first revealed that Shanghai and Zurich would be the next two routes to feature these new products back in January this year, and now it’s official.


While Singapore Airlines has not made any press statement about an equipment change on these routes, the GDS timetable system has now been updated to show the A380 Version 3 aircraft with 471 seats (configuration 6F 78J 44W 343Y) operating as follows:



From 2nd August 2018
Flight From / To Aircraft Days
SQ346 SIN0125 – ZRH0815 388 Daily
SQ345 ZRH1145 – SIN0555* 388 Daily

* next day


Shanghai Skyline 2

From 2nd August 2018
Flight From / To Aircraft Days
SQ830 SIN0945 – PVG1505 388 Daily
SQ833 PVG1650 – SIN2020 388 Daily

The Singapore Airlines site has also been updated to reflect the new aircraft configuration operating on these flights, so if you hold a booking already or make a new one you can choose your seat with the assistance of our A380 Version 3 seats guide.

New Suites ZRH.jpg
The Singapore Airlines site has also been updated to reflect the new aircraft configuration on both Zurich and Shanghai routes

KrisFlyer Redemptions

Here are the one-way miles rates for both Saver and Advantage redemptions by cabin class on these city pairs to or from Singapore.

Shanghai Zurich
Saver Adv. Saver Adv.
Suites 50,000 95,000 115,000 210,000
Business 35,000 65,000 85,000 120,000
30,000 62,500
Economy 20,000 40,000 38,000 70,000

We looked at Saver award availability in Suites for the first month of operation on these new routes and not surprisingly it ranged from non-existent (Zurich) to mainly waitlisted (Shanghai).

We did however find a number of immediately confirmable Saver awards in business class on these routes, especially on Shanghai and at 35,000 miles one-way it’s a good value redemption on that flight for 5 hours in this new seat.

Latest Suites Product

The new suites product 2017 R is the headline enhancement on the newest Singapore Airlines A380, certainly as far as the media are concerned. We actually rate the improvement in business class as a more important step-change but more on that later.

There’s no question the evolution in suites class is a big one and with strong competition from Middle East carriers in this cabin, particularly Etihad, Singapore Airlines came up with a design more akin to a flying hotel room with a separate seat and bed in a large suite with plush carpet and a closing door.

SQ A380 New Suites (TPG)
(Photo: The Points Guy)

It’s hasn’t been without its critics though, despite some gushing industry reviews there has been some more critical reception and potential design shortcomings have been identified.

We witnessed the new suites mock-up first hand at the product launch event in November last year and will be reviewing it on a flight in July – stay tuned for our take on the ‘double bed’ experience.

Latest Business Seats

We first tried out the latest 2017 J business class seat designed for the new A380 at that same launch event in November last year.

The new 2017 J seats fitted to the latest A380 aircraft. (Photo: MainlyMiles)

Just two weeks after it started flying on the Singapore to Sydney route I joined one of those flights and wrote a full review of the experience.

Narrow (by SIA standards) but otherwise pretty excellent was the verdict – we think this seat is a great enhancement on the 2006 J product fitted to the older A380s.

Aircraft Refits

Once these last two ‘new’ A380s join the fleet (9V-SKY and 9V-SKZ) a total of five out of 19 (26%) of the SIA A380 aircraft will feature these cabin products. The airline has already outlined its plans to refit the other 14 aircraft with the same new seats and their first A380 with the older configuration is slated to have this work done in the second half of 2018.

SQ A380 2006J (Edwin Leong).jpg
The older cabin products on the Singapore A380s (business class pictured) have served the airline well for the last 10 years but will soon be replaced with the latest seats. (Photo: Edwin Leong)

The entire fleet is due to be completed by the end of 2020, suggesting that the 14 aircraft will ‘cycle’ out of service for around 2 months each to be refitted.

That’s a bit longer than the 777-300ER refits have taken (about 6 weeks each), which is perhaps understandable given the slightly more complex work which will be needed.

We still don’t think the configuration of the older aircraft will be identical to the new ones even after the refit. This would require extensive (and expensive) galley and toilet relocation, but the hard products will at least match.

You can still expect six suites on the upper deck, but slightly different total capacities in the other cabins.

SQ A380 Side (Airbus).jpg
By August all five of Singapore Airlines’ outstanding order for new Airbus A380s will have been delivered. The airline will then begin to refit older A380s with the new cabin products. (Photo: Airbus)

Our 2017 Suites and J Tracker will continue to be updated as these aircraft are refitted and their planned route allocations become known, so keep it bookmarked.


This is great news for regular Zurich and Shanghai passengers, especially those travelling in suites or business class. We expect these to be the last two routes switched to these products this year, with the first refitted aircraft likely entering service in early 2019.

The arrival of 9V-SKY and 9V-SKZ will conclude delivery of Singapore Airlines’ total order for 24 Airbus A380 aircraft. Five of their A380s will have been returned to leasing companies by then meaning SIA will stick with a total fleet of 19 A380s for now.

From 2nd August it means you’ll find the newest cabin products on A380s flying daily long-haul rotations to London, Sydney and Zurich, while on the short / medium-haul side there will be daily connections to Hong Kong and Shanghai.

(Cover Photo: Phil Vabre)



  1. As always, thanks for the news and posts, Andrew.. I’ve got a bit of a head-scratcher and hope you can help enlighten if you can…

    I’ve currently got a Saver J redemption HND>SIN.. I’m thinking of a trip to ZRH and it would be great if I could get a Saver R SIN>ZRH.. I’ve looked and on the HND>SIN sector, there’s a Saver F avail.. but no Saver R (no surprise, really) for the SIN>ZRH sector.. my questions are..

    1. Do you know if SQ would allow me to book a HND>SIN>ZRH with a SIN Stopover, without the SIN>ZRH being avail and it only avail on Wait List?

    2. What would happen if I fly the HND>SIN sector and the SIN>ZRH sector doesn’t pan out because it never becomes avail..? Miles-wise, I mean.. I guess if they won’t even allow me to book without both sectors being avail, then Q2 becomes irrelevant..


    1. Hi Ken,

      I have never tried to do the $100 stopover with a waitlisted flight before. I believe in this case if SIN-ZRH is waitlisted you can’t ticket any of the itinerary using the stopover trick (all sectors must be available). So you’d be waitlisted for the whole thing until a SIN-ZRH R saver comes up. For that reason yes your Q2 becomes irrelevant and I think this is exactly the kind of situation they want to avoid.

      If you can find a SIN-ZRH R saver available on any date in the future you could then lock in the full HND-SIN-ZRH itinerary immediately and shift the date of the SIN-ZRH later once award space (hopefully!) starts to match your preferred dates for that part of the journey.

      Have you checked the new suites flight to LHR as well (SQ322)? Not too difficult to get to ZRH from there and you’d still get to try the new product.

      Again I’m not 100% on this as I’ve never done it but I believe this to be the rule. If you find out for sure or anyone else here knows, please do reply.

      1. Thanks for that, Andrew.. and great idea on LHR, I’ll look into that option too!

        If no one come forward here, I’ll find out by either by phone or by going down to Ion… thanks again!

      2. Okay.. That didn’t take long.. Haha.. Saver F avail on B777, but simply “Not Available” on EITHER A380 flights.. even the one with 12 seats.. Should’ve figured, I guess.. would’ve been ‘too easy’ seeing the route is also serviced by B777s.. Oh well.. back to the drawing board.. I’ll give SQ a call next week and see what they say.. Frankly, I can’t realistically see any possibility of getting Saver R on SIN>ZRH, or any route for that matter, when there are only 6 seats…

  2. Hi Andrew,

    I booked the flight SQ308 suite ticket on 2019 Feburary, do you think that SIA will upgrade their London route by any chance?

    Thank you

    1. Hi Will,

      No news yet on where the next A380s with the new seat products will be flying once they start refitting the older 14 planes later this year.

      We’ll be sure to post an update once we know.

  3. Great info. Looked on your site before booking between Singapore and Shanghai with miles.
    Had 100k citi points and thought I could only try the First Class but managed to fly Business (35k) to Singapore and First (50k) back to Shanghai. Selecting the correct flight is crucial as there are 4 flights per day, so thanks for the info.

    Here is my experience:

    And here a short video of my amazing flight:

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