Changi Airport Hotels Reviews

Review: YOTELAIR Singapore Changi Airport

Singapore's newest hotel is designed for a bit of short term R&R between flights. We checked it out on opening night to see if it fits the bill.

Bed TV

Hotel facts

  • Opened: 12th April 2019
  • Rooms: 130
  • Location: Jewel Changi Airport
  • On-airport: Yes (in public area)
  • Connected to terminals: Yes, directly to T1, T2 & T3, and by bus to T4 (via T2)
  • Check in: Flexible
  • Check out: Flexible
  • Minimum stay: 4 hours
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Location

The YOTELAIR at Changi Airport is located in the brand new Jewel complex, centrally located between Terminals 1, 2 and 3.

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The Yotel entrance is on Level 4 of Jewel. (Photo: MainlyMiles)

It is directly above the pedestrian walkway linking Jewel with Terminal 2. Simply take the lift up to Level 4 (the walkway from T2 enters at Level 3), or one of the escalators.

From elsewhere in Jewel, the hotel is well signed so you should have no trouble finding it.

About YOTEL & YOTELAIR

UK-based YOTEL initially targeted the ‘cabin hotel’ concept at airports. It opened its first hotel at London Gatwick Airport in 2007, later expanding to the city’s Heathrow Airport and Amsterdam’s Schiphol Airport.

In 2011 the group ventured into the city centre, with the opening of a YOTEL in New York. Downtown locations have since followed in Boston, San Francisco and of course right here in Singapore with the opening of the group’s 610-room Orchard Road property in late 2017.

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The company rebranded its airport locations as YOTELAIR in July 2016, to differentiate them from those in city centre locations. You can now find these hotels at the following airports:

  • Amsterdam Schiphol (Airside)
  • Istanbul (Airside)
  • Istanbul (Landside, branded as YOTEL)
  • London Gatwick (Landside)
  • London Heathrow (Landside)
  • Paris Charles De Gaulle (Airside)
  • Singapore Changi (Landside)

With the Orchard Road YOTEL opening as the first such property in Asia, the YOTELAIR at Changi Airport is also the first of its kind in the region.

Note: For ease of readability we will not fully capitalise the YOTEL brand name for the remainder of this review.

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Our stay

We had already secured tickets for the first public Jewel preview day on Thursday 11th April. The Yotel was opening the following evening, and any guests staying there prior to the official public opening of Jewel (on 17th April) are automatically entitled to access and use the facility.

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Our Jewel preview ended up being three days, thanks to our hotel stay. (Photo: MainlyMiles)

We decided that was a good opportunity to review Singapore’s latest hotel on its opening night, also giving us two further preview days to explore the new Jewel facility.

If you haven’t seen it yet, check out our Jewel preview article, which summarises our experience at Changi’s latest attraction.

Check in

As you enter the hotel lobby, which Yotel calls ‘Mission Control’, you’ll notice three self check in stations at a central podium.

Whatever time of day or night you’ve booked your room for, these podiums are where they want you to check in and issue your own room key.

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The self check in podium in the lobby. (Photo: MainlyMiles)

We went ahead and tried it out, but unfortunately the self check in system did not recognise our booking.

Luckily there are manned information counters right alongside and the friendly staff were happy to assist, checking us in ‘traditional style’.

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Information counters in the lobby. (Photo: MainlyMiles)

There are lifts to the side to take you to the cabins on the second floor of the hotel (201-261), however our room was on the main level.

Corridors are certainly functional but designed with clean lines, modern signage and the brand’s signature purple in the carpet.

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Corridors in the Yotel. (Photo: MainlyMiles)

We got our hopes up when we arrived outside our room right at the end of one of the corridors, with one of Jewel’s large triangular windows right alongside. Did our room have an outside view?

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Don’t get your hopes up for a view from your room. (Photo: MainlyMiles)

Alas it did not. Indeed none of the ‘cabins’ in this hotel feature any external windows, so if the idea of this gives you claustrophobia then this isn’t the hotel for you!

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Premium Queen room

Entering our ‘Premium Queen’ room, the first impression wasn’t too surprising. Small!

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The Premium Queen room. (Photo: MainlyMiles)

The space is certainly used very efficiently here, with the double bed taking up most of the room almost against the wall on two sides. Luggage storage is under the bed, and two clothes hangers are provided on the wall.

At the far side opposite the door a long landscape mirror gives the impression of more space, while the bed itself faces a large flat screen TV. By the entrance are the air conditioning and lighting controls, and on the same side of the room there is a set of narrow storage shelves.

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Storage shelves. (Photo: MainlyMiles)

Here you’ll find complimentary bottled water, tissues, a pen and paper and your TV remote control.

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Complimentary water. (Photo: MainlyMiles)

This small area, believe it or not, is also home to your desk. The purple section extends to the horizontal position, so you can work here sitting on the small fold up stool, also provided in a specifically designed recess at the side of the bed.

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Functional yet effective, work space is also accounted for. (Photo: MainlyMiles)

There were four controls for the room lighting, allowing you to choose between the pink recessed light behind the TV, soft lighting behind the storage shelves, overhead / bathroom lighting and a night light to help you find your way to and from the bathroom at 3am without blinding yourself using ‘full bright’.

If you need an iron and ironing board, these are available on request from reception.

You don’t have to venture far to find yourself in the bathroom, which runs along the back of the cabin. It won’t be any surprise to find yourself in here – you’ve been able to see it through the glass screens since entering the room.

Speaking of glass screens, there is a privacy curtain which pulls across the windows above the bed and the glass door into the bathroom, if required.

The bathroom features a rain head shower in the far corner (yes, it’s a good one), with a conventional shower head option for those who prefer it. Alongside are the toilet and a small sink.

Toiletries are by Australia’s Urban Skincare Co. These include hair wash and body cleanser in the shower, and hand cleanser by the sink.

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Urban Skincare Co. toiletries. (Photo: MainlyMiles)

Two dental kits are also provided in case you didn’t pack your toothbrushes in your hand luggage. There is also a hairdryer provided.

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Dental kits and a hairdryer are provided. (Photo: MainlyMiles)

Back in the bedroom (well, you never really left!), a small ‘Up / Down’ button alongside the bed allows you to incline the head end and in turn free up some space at the foot end, which moves away from the TV wall. The movement is motorised, so no effort is involved here.

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Bed head fully inclined. (Photo: MainlyMiles)

You can stop and start the motion at any time, thereby selecting your optimum reading or TV viewing angle.

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Don’t think hospital, think perfect TV viewing angle! (Photo: MainlyMiles)

Obviously for sleeping simply lower the bed head back to fully flat position.

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Movie view with the bed head inclined, taken from the bathroom. (Photo: MainlyMiles)

Overall the room is well designed, there’s pretty much a space to store everything, fittings and fixtures are modern and in our room at least, everything worked.

The bed was very comfortable and with no windows in your soundproofed ‘box’ it’s extremely quiet and conducive to a good night’s sleep.

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Wi-Fi and connectivity

Complimentary Wi-Fi is available during your stay, and you can log in with your name and email address.

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The Wi-Fi was very fast during our visit, so you should certainly have no problem getting some constructive work done if you need to.

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Below the storage console at the side of the room, and above the desk when extended, are two multi-standard power sockets and two USB charging sockets.

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Power sockets should take any plug type you use. (Photo: MainlyMiles)

Another clever connectivity option is “casting” (streaming from your personal device) to the TV. This was easy to set up and we watched a couple of YouTube videos from my iPhone with no issues.

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Casting to the TV is simple to set up. (Photo: MainlyMiles)

If you have your favourite TV series downloaded you will be able to keep watching in the room on the big screen.

Family Cabin

The only other room type available at the Yotel is the Family Cabin.

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Family Cabin. (Photo: Yotel)

It accommodates up to four people, ideally two adults and two children as the room itself is equipped with a double bed and a bunk bed (though adults aren’t banned from the latter!).

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Gym

A fully equipped 24-hour gym is located on the upper floor of the hotel. It benefits from natural light with a couple of large windows overlooking Terminal 2.

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Workout with a view at the Yotel. (Photo: MainlyMiles)

There’s a good selection of free weights and cardio equipment. Towels and bottled water are provided as well as a cold water dispenser.