KrisFlyer News Singapore Airlines

SIA removes SilverKris lounges in Delhi, Kuala Lumpur and Adelaide

SIA's 13-strong overseas SilverKris lounge network is being trimmed this year, with confirmation that three facilities will not reopen their doors post-COVID-19

As most of our readers will know, right now there is only one Singapore Airlines lounge open worldwide. That’s the airline’s home base SilverKris Business Class lounge at Changi Airport Terminal 3. All the carrier’s other Singapore lounges, plus its outstation facilities, are shuttered due to the significant drop in passenger volumes caused by the COVID-19 pandemic.

With only around 15 daily passenger departures out of Changi, the single SKL T3 lounge offers more than enough space for SIA’s Business Class passengers, PPS Club and KrisFlyer Elite Gold members to enjoy some pre-flight exclusivity during this period.

SIA’s overseas lounges

Singapore Airlines has been operating 13 SilverKris lounges at its busier overseas airports, for its own premium and frequent flyers plus those of its Star Alliance partners.

Many of these have been upgraded since 2013 with the latest ‘home away from home’ concept.

Sydney was the first SKL lounge to receive the ‘home away from home’ concept, in December 2013. (Photo: Singapore Airlines)

Progress has not been quick however, with just six other lounges completed over the subsequent six years.

Older concept
‘Home away from home’ concept
Old SKL BKK Seating Small 2 (Matt@PEK) BKK Lounge Bar Aspect (Singapore Airlines)
  • Adelaide
  • Delhi
  • Kuala Lumpur
  • Melbourne
  • Perth
  • Taipei
  • Bangkok
  • Brisbane
  • Hong Kong
  • London
  • Manila
  • Seoul
  • Sydney

Renovated lounges have included ‘productivity pods’ and manned bars in addition to new furnishings and a refreshed look.

‘Productivity pods’ are a feature of the new ‘home away from home’ concept, seen here in the Bangkok SilverKris lounge, which received its makeover in 2017. (Photo: Singapore Airlines)

See our review of the new Bangkok SilverKris lounge to get a feel for the new design.

SIA’s overseas lounge network has remained pretty much unchanged over recent years, with the closure of the San Francisco lounge in 2017 being the sole exception. That facility made way for the new (and frankly excellent) split-level United Polaris Lounge, which we reviewed in 2018.

Three lounges have been removed

2020 is not looking to be so promising for SIA’s overseas lounge network, with the airline confirming to Mainly Miles that three of these facilities have now been permanently closed.

The first, in Kuala Lumpur, might end up being the least missed. This lounge was best compared to a United Club (that’s not a compliment, and bears no reflection on the carrier’s new Polaris concept mentioned above!).

Singapore Airlines SilverKris Lounge Kuala Lumpur. (Photo: The Shutterwhale)

We expect few tears to be shed with the news that this one has been closed.

“In light of the current travel restrictions, and taking into account the redevelopment plans at KLIA which will involve the space where the Singapore Airlines SilverKris Lounge is located, we have made the decision to close the SilverKris Lounge in Kuala Lumpur International Airport. Eligible passengers will be invited to use the Plaza Premium Lounge instead.”

Singapore Airlines spokesperson

This is good news for KL regulars, with the Plaza Premium Lounge in the Satellite Building actually not a bad option, despite being a third-party offering also available on Priority Pass.

You can find it on the Mezzanine Level near gate C11.

The Plaza Premium Lounge in Kuala Lumpur is probably a better option than the SilverKris lounge anyway. (Photo: Plaza Premium)

Over in India, Singapore Airlines passengers may be surprised to learn that the SilverKris lounge in Delhi, which opened in 2012, will also be impacted.

The SilverKris lounge at Delhi Airport. (Photo: Singapore Airlines)

“The Singapore Airlines SilverKris lounges in the Adelaide and Delhi airports have ceased operations due to airport development works. Alternative lounge arrangements for the two airports are being made, and our website will be updated with the details when these have been finalised.”

Singapore Airlines spokesperson

Along with the Adelaide lounge closure, which had been previously announced a few months ago, this has been attributed to airport development works.

No alternative lounge facility has been announced for Delhi, with SIA not currently operating any services to or from India, while in Adelaide all eligible international passengers will use a new shared premium lounge from next year.

Alternative lounges in Delhi T3 include two Plaza Premium options, a Lufthansa lounge and an Air India lounge, so presumably SIA’s passengers will be accommodated in one of these once services restart.

SIA’s Adelaide lounge was first opened in 2005 and was long overdue a facelift. (Photo: Flat Beds)

Adelaide, Delhi and Kuala Lumpur SilverKris lounges have now been removed from the Singapore Airlines website.

Only three lounges now require renovation

With Adelaide, Delhi and Kuala Lumpur lounges removed from the overseas SilverKris network, there are now only three facilities still in need of the ‘home away from home’ revamp:

  • Melbourne
  • Perth
  • Taipei

That assumes of course that Singapore Airlines has no intention of making further closures to its overseas SilverKris lounges, in which case these three would be prime candidates, since no serious cash has been spent on any recent renovation.

Singapore T3 lounge revamp

The flagship Singapore Airlines lounges at the carrier’s Terminal 3 base at Changi Airport were originally set to be included in the ‘home away from home’ lounge redesign concept way back in 2013/14.

The plan was abandoned, with SIA sticking to outstation ports for the revamp, however in July 2019 the airline finally announced a S$50 million makeover for these facilities by mid-2021.

(Image: Singapore Airlines)

The design is by US firm Hirsch Bedner Associates. A fresh look and ‘modern yet homely’ feel is promised. The firm, which specialises in hotels, was in charge of recent facelifts at the Fairmont Singapore and the Four Seasons Singapore.

(Image: Singapore Airlines)

The Business Class lounge will get a full service bar, while KrisFlyer Elite Gold members will rejoice in the news that their Gold lounge will finally get its own toilets and showers!

Completion is due by mid-2021, and the project will also include a brand new ‘The Private Room’.

(Image: Singapore Airlines)

The KrisFlyer Gold lounge was due for completion first, though it was then set to act as the Business Class lounge until the end of the project, while the Business Class and First Class lounges, and finally The Private Room, received their upgrades.

Given the ongoing uncertainty due to the COVID-19 situation and the current closure of all but the SKL Business Class lounge, the order of completion and timescales may now have shifted.

Summary

Removing three older non-renovated overseas lounges from its network in favour of using shared or third-party lounge facilities should give Singapore Airlines some much-needed cash savings over the coming years, allowing the carrier to concentrate on only the last three remaining ‘home away from home’ refurbishments.

The SilverKris lounge at London Heathrow has the ‘home away from home’ concept. (Photo: Singapore Airline)

Meanwhile the long-awaited renovation project for the airline’s home base lounges at Changi T3 continues, so we should still have some nice new facilities to look forward to once travel restarts next year.

(Cover Photo: Matt@PEK via Flickr)

7 comments

  1. Why do they even bother having a lounge of their own in their Star Alliance Partner EVA AIR’s hub Taipei, especially considering their limited capacity from that airport?

  2. The plaza premium lounge in KL suffers from overcrowding. Will get worse considering how busy the SKL was. Staff at Thai lounge Opposite takes pride in turning away MI passengers despite of status. Wonder with MI merger, that opens up at a Star Gold option for KF Gold and PPS members?

    1. Yes once MI is merged into SQ all Star Alliance Gold, KF Gold and PPS Club members will be eligible to use the Thai lounge in KL.

      Those flying MI are currently turned away because MI is not a Star Alliance carrier.

  3. Great move by SIA to cut cost and must be great news for KL regulars to see the underwhelming SKL lounge there being removed. My friend and I were flying SQ from KUL to SIN in 2018 and with both of us having not visited the KUL SKL before, my friend asked the opinion of the SKL lounge attendant whether the SKL Lounge is nicer or the Thai Lounge is the nicer option and she replied with a faint smile that Thai Lounge was nicer and shooed us away to the Thai Lounge. 🤭😂😅

  4. they could for adelaide in due course assuming the new virgin australia has lounges use their facilities there.yes i know it can be a hassle using a domestic lounge before going through customs internationally like before but that’s more than enough for a daily and in some months a double daily adl/singapore operation.

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