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How to access the reopened Qatar Singapore Lounge using miles or points

It's back: You can score several hours in the excellent reopened Qatar Airways Singapore Premium Lounge from just 6,950 Avios points or 20,000 Asia Miles. Here are the options.

Last week saw a long-awaited reopening of what we already dubbed, not unfairly, Changi’s finest Business Class lounge. Qatar Airways reset the bar with its premium facility in Terminal 1 when it opened in early 2020, offering a boutique space boasting á la carte dining, spacious relaxation pods, a tended martini bar and no fewer than five private shower suites.


Unfortunately the COVID-19 pandemic forced a closure of the Qatar Singapore Premium Lounge only two short months after it began welcoming guests, but it was receiving rapturous reviews during its brief operation, and it made a welcome return to the Changi fold last week.

Dining section of the Qatar Airways Singapore Premium Lounge. (Photo: MainlyMiles)

The downside

Qatar Airways applies fairly strict access policies for its own lounges, with the Singapore one being no exception.

One of the easiest ways to get in to a oneworld Business Class lounge for many of our readers is through the alliance’s Sapphire or Emerald status, such as:

  • British Airways Executive Club Silver or above
  • Cathay Pacific Marco Polo Gold or above
  • Malaysia Airlines Enrich Gold or above
  • Qantas Frequent Flyer Gold or above
  • JAL Mileage Bank Sapphire or above

Those are no good to you at the Qatar Airways Singapore Premium Lounge, which restricts access only to those flying on Qatar Airways or a oneworld carrier in First or Business Class.

Getting into the Qatar Airways Singapore Premium Lounge isn’t as straightforward as other oneworld alternatives in T1. (Photo: MainlyMiles)

Lounge-eligible frequent flyers in lower cabins are instead directed to the SATS Premier Lounge, which we probably don’t need to tell you falls into the “fine, but nothing to rush to the airport early for” category!

Full access criteria

The Qatar Airways Singapore Premium Lounge lounge is available to passengers flying on a Qatar Airways or any oneworld member operated flight:

  • in First Class or in Business Class*.
  • in any class of travel provided they are connecting between oneworld marketed and operated flights on the same day of travel, or before 6am the following day, having arrived in First Class or Business Class with a scheduled flight time longer than 5 hours (e.g. Qantas Business Class SYD-SIN followed by SriLankan Economy Class SIN-CMB, access is permitted). You are required to retain your boarding card from the arriving long-haul flight for lounge access in this case.

* Except for Qatar Airways’ Business Class Lite Fare (Booking Class ‘P’), which does not benefit from lounge access


Note that Qatar Airways does not include lounge access to those upgrading their Economy tickets to Business Class using Avios. The policy also applies to this lounge in Singapore.

However, full redemptions in Business Class using Avios, or via other frequent flyer programmes like Asia Miles, are eligible.

Lounge opening hours

First of all, here are the opening hours for the Qatar Singapore Premium Lounge, which include a morning operating window on selected days of the week from 1st July 2022.

Qatar Airways Singapore Premium Lounge
2022 Opening Hours
  Morning Evening
15 Jun – 30 Jun 17:55 – 02:40
From 1 Jul 07:25 – 10:25
(Tue, Thu, Sat)

While the added morning opening three days per week is designed to primarily cater to Qatar Airways’ flight departures, it does provide some extra options for those in premium cabins on oneworld flights too.

What are your award options?

We’ve analysed the latest redemption options in Business Class, from the shortest 1-hour hops to Kuala Lumpur, up to flights heading all the way to the likes of Sydney and London.

We’ve also listed the specific flights you’ll need to redeem on to give yourself some quality time in this lounge, based on the northern summer 2022 schedules (applicable until 29th October 2022).


Where possible, Changi’s Early Check-in facility at Jewel allows some additional time in the lounge, though this is currently only available for Malaysia Airlines and Qantas passengers, with other oneworld airlines opening their regular check-in desks between 2 and 3 hours prior to departure time.

Malaysia Airlines

Malaysia Airlines was flying 68 times per week on the busy Singapore – Kuala Lumpur route pre-COVID, but schedules have been trimmed down to 28 weekly flights, based on July 2022 schedules.

There is also a three times weekly Malaysia Airlines flight from Singapore to Kuching and a four times weekly flight from Singapore to Penang.

A Malaysia Airlines award flight in Business is exactly how we originally reviewed this lounge. I flew on a lunchtime flight to experience the lounge’s breakfast opening, while Eddie opted for an evening flight to check out the cocktail and dinner options.

Award rates
Malaysia Airlines Business Class Awards from Singapore

BA Avios is your cheapest redemption option here, with 12,500 points (+S$66.20) enough to secure you a seat in Business Class.

Remember you can also transfer Qatar Airways Avios 1:1 into BA Avios, halving the miles requirement for a redemption on this route from 25,000 to 12,500!

Award availability is generally very good between Singapore and KL, so if you want to experience the lounge as a couple, family or group of friends this may be the best way to do it.

Award availability on Malaysia Airlines flights to KL is usually excellent

There’s also the ability to part pay with Avios and cash when flying Malaysia Airlines, if you’re short of points for example, with the following options available:

  • 12,500 Avios + S$66.20 (full miles rate)
  • 11,250 Avios + S$88.20 (buy Avios at 1.8 cents each)
  • 10,000 Avios + S$110.20 (buy Avios at 1.8 cents each)
  • 9,050 Avios + S$125.20 (buy Avios at 1.7 cents each)
  • 7,800 Avios + S$148.20 (buy Avios at 1.8 cents each)
  • 6,950 Avios + S$171.20 (buy Avios at 1.9 cents each)

This effectively allows you to ‘buy’ Avios (either by keeping them in your account, rather than using them, or topping up because your balance is insufficient) for 1.7 to 1.9 cents each – a reasonable proposition.

Your lowest miles outlay to enjoy the Qatar Singapore Premium Lounge
How easy is it?

Malaysia Airlines flights currently depart from Terminal 1, which is ideal in this case. Just clear immigration then follow the signs to the Qatar lounge.

The airline is also one of only two participating in the early check-in scheme, allowing you to drop your bags and print your boarding pass up to 12 hours before departure at the Jewel Early Check-in lounge, between 13:00 and 17:00 each day.

Which flights can you take?
Flight MH610 KUL MH614 KUL
Departure Time 00:05 11:30
Check-in from 13:00 to 17:00* 09:30
QR lounge usage 17:55-23:25
(5h 30m)
Tue, Thu, Sat

* Previous day, compared to flight departure date

Unfortunately the list of options with Malaysia Airlines isn’t too extensive, given their current lack of evening departure timings. Departures to Kuching and Penang also don’t coincide with the opening of the Qatar lounge.

While the late morning MH614 works for a short visit on Tuesdays, Thursdays and Saturdays, based on the standard Malaysia Airlines check-in opening time of 2 hours before departure, it’s the midnight MH610 that works best here.

Use the Jewel Early Check-in option between 1pm and 5pm to enjoy a whole evening in the Qatar lounge, or just turn up to the regular check-in desk two hours before departure at 10.05pm and still get a decent visit of over an hour before you need to head to the gate.



Cathay Pacific

Once a oneworld stalwart at Changi with 63 weekly departures, Cathay Pacific is still a shadow of its former self with a measly three flights per week to quarantine-imposing Hong Kong.

However, in the unlikely event you’re flying with the airline in Business Class on the CX714 service in the early hours of Friday morning, you will be able to use the Qatar lounge.

Award rates
Cathay Pacific Business Class Awards from Singapore

Again BA Avios is your cheapest option on these shorter routes (transfer points within a day from Citi cards, or via Qatar Privilege Club).

Unfortunately Cathay Pacific is not currently offering much (or any) award space on its limited services from Singapore, so this isn’t a simple way to access the Qatar lounge for the time being.

How easy is it?

Cathay Pacific flights currently depart from Terminal 1, so it’s simple to access the Qatar lounge.

However, do note that the airline will move to Terminal 4 in September 2022 (exact date TBC), significantly complicating use of the Qatar lounge before a Business Class flight with the airline.

Which flights can you take?
Flight CX714 HKG
Departure Time 01:45
Check-in from 22:45*
QR lounge usage 22:45-01:05
(1h 20m)

* Previous day, compared to flight departure date

SriLankan Airlines

SriLankan is flying six times weekly from Singapore to Colombo using Airbus A330 aircraft, with some evening departure timings allowing you use of the Qatar Premium Lounge when flying in Business Class.

Award rates
SriLankan Business Class Awards from Singapore

It’s BA Avios again at the top of the list, though the more accessible Asia Miles scheme starts to come into play on this route.

Part pay with Avios and cash is an option when flying SriLankan, with some fairly attractive rates at which to ‘top up’ your balance:

  • 22,000 Avios + S$167.30 (full miles rate)
  • 20,000 Avios + S$201.30 (buy Avios at 1.7 cents each)
  • 18,050 Avios + S$233.30 (buy Avios at 1.7 cents each)
  • 16,050 Avios + S$260.30 (buy Avios at 1.6 cents each)
  • 14,100 Avios + S$279.30 (buy Avios at 1.4 cents each)
  • 12,100 Avios + S$307.30 (buy Avios at 1.4 cents each)
How easy is it?

SriLankan Airlines flights depart from Terminal 3. You’ll have to check-in at the T3 Row 2 check-in desks, from a maximum of 3 hours prior to scheduled departure time.


Thankfully the Qatar Premium Lounge sits right at the end of the T3 > T1 airside SkyTrain, so once you’ve cleared immigration in T3 it’s just a 10 minute transfer between the terminals.

We recommend leaving the Qatar lounge no later than 50 minutes before your SriLankan flight departure, to allow for the transfer to T3 including the short SkyTrain ride.

Which flights can you take?
Flight UL309 CMB UL309 CMB
Departure Time 20:10 20:35
Check-in from 17:10 17:35
QR lounge usage 17:55-19:20
Tue, Thu, Fri, Sun
(1h 25m)
(1h 50m)

While just over an hour in the lounge seems on the tight side for both of these flights, we were served in the Brasserie within 20 minutes of ordering on our visits, so it should actually be ample time to sample some food from the á la carte menu and enjoy a drink or two.

There’s time to enjoy a beef tenderloin, cooked to your choosing, even for SriLankan passengers departing in Business Class on the evening Colombo flight. (Photo: MainlyMiles)

Japan Airlines

Award rates
JAL Business Class Awards from Singapore
How easy is it?

JAL uses Terminal 1 at Changi, so just check-in and clear immigration as normal then follow the signs to the Qatar lounge.

Which flights can you take?
Flight This image has an empty alt attribute; its file name is Japan_Airlines_Small.pngJL36 HND
Departure Time 21:50
Check-in from 19:20
QR lounge usage 19:20-21:10
Tue – Sat
(1h 50m)

Unfortunately JAL’s morning flight to Tokyo departs too early for Business Class passengers to make use of the Qatar lounge on its opening days, so this only really works for the evening JL36, which currently operates five days a week (Tue-Sat).


Award rates
Qantas Business Class Awards from Singapore
40,000 75,000
42,000 80,000
61,000 70,000
62,000 108,250
64,000 104,000
68,400 94,900
82,000 131,000
100,000 150,000
How easy is it?

Qantas uses Terminal 1 at Changi and participates in the early check-in scheme, allowing you to drop your bags and print your boarding pass up to 12 hours before departure at the Jewel Early Check-in lounge, between 13:00 and 16:30 each day.

Since you’re already in Terminal 1, just clear immigration then follow the signs to the Qatar lounge.

Which flights can you take?
Flight QF2 SYD QF52 BNE
Departure Time 19:30 20:30
Check-in from 13:00 13:00
QR lounge usage 17:55-18:50
Mon, Thu, Sat
(1h 55m)
Flight QF36 MEL QF82 SYD
Departure Time 20:45 21:00
Check-in from 13:00 13:00
QR lounge usage 17:55-20:05
Mon, Wed, Fri, Sat, Sun
(2h 10m)
(2h 25m)
Flight QF1 LHR QF38 MEL
Departure Time 23:45 00:20
Check-in from 13:00 13:00*
QR lounge usage 17:55-23:05
(5h 10m)
(5h 45m)

* Previous day, compared to flight departure date

Only the five times weekly QF72 departures to Perth at 6.40pm fall outside the operating hours of the Qatar lounge, so you’ll need to ‘slum it’ in the Qantas Business Lounge or the BA Lounge in that case, otherwise head to this lounge if you’re in First or Business Class.

British Airways

British Airways has its own lounge at Changi T1, which the airline will direct you to after check-in if you are flying in First or Business Class, but the Qatar Airways option is a much nicer proposition.

Award rates
British Airways Business Class Awards from Singapore
40,000 75,000
42,000 80,000
50,000 87,500
61,000 70,000
75,000 104,500
82,000 131,000
100,000 150,000
How easy is it?

British Airways uses Terminal 1 at Changi, allowing you to check-in up to 3 hours before departure.

Once you’ve cleared immigration, simply follow the signs to the Qatar lounge.

Which flights can you take?
Flight This image has an empty alt attribute; its file name is British_Airways_small.pngBA15 SYD This image has an empty alt attribute; its file name is British_Airways_small.pngBA16 LHR
Departure Time 19:25 22:35
Check-in from 16:25 19:35
QR lounge usage 17:55-18:45
(2h 20m)

It’s a painfully short lounge visit if you’re taking BA15 to Sydney, with just under 1 hour’s full usage from lounge opening before having to head to the gate. That’s still time to enjoy the BA or Qantas alternatives first, then head here for a Martini, Champagne or a bite to eat before boarding.

Champagne and dessert before boarding your BA flight to Sydney? (Photo: MainlyMiles)

On the other hand, those heading to London on BA16 should get a full experience here, with over 2 hours of lounge use.


Finnair is operating daily departures each evening from Singapore to its Helsinki hub, which depart a couple of hours earlier than pre-COVID due to the need to avoid Russian airspace.

Award rates
This image has an empty alt attribute; its file name is AY-A350-Takeoff-Small-Finnair.jpg
Finnair Business Class Awards from Singapore

Finnair is exclusively using its new ‘AirLounge’ Business Class on Singapore – Helsinki flights this summer. Here’s our recent summary of the new product.

That should be a nice new experience to pair with a Qatar lounge visit before boarding, and remember Finnair does not add fuel surcharges to its award tickets.

How easy is it?

Finnair operates out of Terminal 1 at Changi Airport, so simply clear immigration then follow the signs to the Qatar lounge.

Which flights can you take?
Flight AY132 HEL
Departure Time 21:50
Check-in from 18:50
QR lounge usage 18:50-21:10
(2h 20m)

You’ll get over 2 hours of solid Qatar Airways lounge usage when flying Business Class on Finnair, a far better option than the Marhaba lounge the airline will direct you to after check-in.

Qatar Airways

Last but not least there’s Qatar’s own 10 times weekly departures from Changi, and as you’d probably expect all of these allow you to use the Qatar Premium Lounge if you’re travelling in Business Class on an eligible fare, since lounge opening is largely predicted on the carrier’s own services.


Qatar levies some pretty eye-watering fuel surcharges to its redemption tickets when booked via partners, so this might be one to look at as part of a longer itinerary.

For example Singapore – Doha – London using Asia Miles is 70,000 miles in Business Class, only 9,000 miles more than the standalone Singapore – Doha leg.

Award rates
This image has an empty alt attribute; its file name is QR-A359-Sunset-Small-Qatar-Airways-2.jpg
Qatar Business Class Awards from Singapore
How easy is it?

Another simple one here – Qatar Airways uses Terminal 1 so just clear immigration then follow the signs to the Qatar lounge.

Which flights can you take?
Flight QR945 DOH QR947 DOH
Departure Time 02:40 10:25
Check-in from 23:40* 07:25
QR lounge usage 23:40-02:00
(2h 20m)
Tue, Thu, Sat
(2h 20m)

* Previous day, compared to flight departure date

Our review

Despite the brief operation of this lounge in early 2020 before COVID-19 hit, we managed to thoroughly review the facility in its first week of opening, experiencing both the morning breakfast service and an evening visit on the same day.

This elegant lounge only seats 85 customers across a 700 square metre space, which compares extremely favourably to other oneworld options at Changi Airport, as outlined below.

Oneworld Lounges at Changi Airport
Capacity and Floorspace

Lounge Size
(sq m)
Qatar Airways ~ 700 85
Cathay Pacific 849 ~ 200
British Airways 1,005 226
Qantas First ~ 1,000 240
Qantas Business ~ 2,200 570

Even at full capacity, the Qatar Premium Lounge offers an insane amount of space per guest.

This large seating area in the Qatar Singapore Lounge accommodates a maximum of 10 passengers. (Photo: MainlyMiles)

It’s also interesting to note that the Qantas First Lounge (see our December 2019 review) squeezes almost three times as many people in, despite only being around 40% bigger than the Qatar lounge, because most of the seating in the Qantas facility is dedicated to dining – much more densely arranged than lounge seating provisioned for relaxation or work.

The Qatar Singapore Premium Lounge offers both a Brut and Rosé Champagne option at the Martini Bar. (Photo: MainlyMiles)

Overall our thoughts on the Qatar Singapore Premium Lounge were:

  • An elegant, luxury finish
  • Professional and personable service
  • Fantastic à la carte dining and a tended martini bar
  • Private shower suites with high-end Diptyque toiletries
Burger for dinner in the Qatar Singapore Lounge. (Photo: MainlyMiles)

Which credit card points convert?

We outlined a few of the more popular miles currencies in the examples above for redeeming oneworld flights.

While Asia Miles is the one you can most widely transfer into from credit card loyalty points in Singapore (only OCBC and Standard Chartered don’t include this option), the others can be credited as follows:

  • British Airways Avios: American Express, Citi
  • Qatar Privilege Club: Citi, Standard Chartered
  • Qantas Frequent Flyer: Citi, DBS, Standard Chartered
  • Malaysia Enrich: American Express
  • Emirates Skywards: American Express, Standard Chartered

Unfortunately if you’re looking to use Alaska, American AAdvantage or JAL Mileage Bank, you’ll have to accrue miles by other means.


Options include buying miles in promotional sales (Alaska and American), Rocketmiles bookings (Alaska and American) or Kaligo bookings (Alaska and JAL Mileage Bank).

Don’t forget you can now transfer Avios between your British Airways and Qatar Airways accounts for free at a 1:1 ratio in both directions, as often as you like.

Combined with a 40% bonus for bank to Qatar Avios transfers running until the end of June 2022, that opens up a variety of cheap Business Class redemption options, many of which will get you into this lounge.


Qatar Airways doesn’t make it easy to access its lounges, with high-grade frequent flyers in Economy and Premium Economy Class ineligible. Even the airline’s own Platinum members don’t get a look in here, slightly ridiculous when you consider they can visit the nearby Qantas First Lounge instead.

If you’re looking to experience this newly reopened ’boutique’ lounge, with capacity for only 85 guests and excellent facilities, you’ll simply have to be flying Business Class or First Class with a oneworld airline.

Many options give you enough time for a shower, and a nicer one than you’ll find at the Qantas and BA lounges too, with high-end Diptique toiletries provided. (Photo: MainlyMiles)

Still wondering what all the fuss is about? Don’t forget to check out our full review of this exciting reopened oneworld lounge at Changi Airport.

Hopefully the redemption options we’ve outlined above give you some good ideas about how to achieve a useful visit with your miles and experience Changi’s best Business Class lounge for yourself in the coming weeks and months.

(Cover Photo: Qatar Airways)



  1. Thanks for the helpful overview. In November I have a flight departing at 3.50pm on SriLankan which is in business class. I would appreciate your thoughts on what is the best lounge that will be open at that time at Changi that I can access?

  2. Does MH issue an online check-in PDF boarding pass for SIN-KUL nowadays, or do they still require to pass by the (early) check-in desk for vaccination/travel declaration verification?

  3. Thanks for the suggestion, I’m now looking forward to try the Lounge this weekend as opposed to like many months later when I actually have reason for a long haul flight on QR

    Just a note – The Jewel Early check-in option doesn’t work
    Or rather, it won’t work while the current MySejahtera requirement is active.

    Online check-in won’t issue a self-print boarding pass and gives an “error – proceed to counter checkin” message because the MySejahtera app needs to be sighted by a human.

    The Jewel early check-in likewise doesn’t work and throws up the same error message as online check-in. The CAAS staff manning the kiosk are (they said) there to provide guidance help and have no ambit to check your Mysejahtera nor any ability to over ride the kiosk error message.

    The solution is to proceed to T1 Row 12 MAS check-in counters during any of the 2hr slots they are open during the day for the various scheduled flights and request for early check-in there. It’ll probably help a lot if you don’t have any checked luggage.

    Hope that helps.

  4. It was a disappointing evening to start a trip. We were at this lounge at about 8pm (11 March), looking forward to a wonderful dining experience… only to be told they have “ran out of hot food”. Really?! After surveying the cold food section, we decided to go to another lounge instead. Those items can’t be for dinner.

    I know, first world problem, but… anyway, thankfully, Qantas saved us.

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