Changi Airport News

Revealed: Where Terminal 2’s airlines are being relocated at Changi

Most Star Alliance carriers will shift to T3 when T2 closes next month

Changi T3 from T2 (CAG)

Earlier this week it was announced that Changi Airport Terminal 2 would be closed from 1st May 2020 for an 18-month period, to assist the Changi Airport Group in cutting running costs at a time when passenger traffic has significantly reduced due to the COVID-19 outbreak.

It was confirmed that Singapore Airlines’ South and South East Asia flights, which previously departed from the facility, along with all SilkAir services, would shift across to Terminal 3 from yesterday morning (8th April 2020).

Changi T2 Check-in (CAG)
T2 will close its doors from 1st May 2020 for 18 months. (Photo: Changi Airport Group)

Since the move was announced on the evening of 6th April 2020, however, the last planned SIA departure from the terminal had actually already taken off.

Who’s moving where?

Here’s a list of where all the T2 airlines are moving once the facility closes on 1st May 2020, based on CAG’s announcement yesterday evening.

Airline New
Terminal
Date
Air_India Air India (AI) T4 1 May
Air_India Air India Express (IX) T4 1 May
All_Nippon_Air All Nippon Airways (NH) T1 1 May
Ethiopian_Airlines Ethiopian Airlines (ET) T3 1 May
Etihad_Airways Etihad Airways (EY) T3 1 May
IndiGo_Airlines Indigo (6E) T4 1 May
LOT LOT Polish Airlines (LO) T3 1 May
Lufthansa Lufthansa (LH) T3 1 May
Malaysia_Airlines Malaysia Airlines (MH) T1 1 May
Royal_Brunei Royal Brunei Airlines (BI) T1 1 May
Sichuan_Airlines Sichuan Airlines (3U) T1 1 May
SilkAir SilkAir (MI) T3 Moved
8 Apr
Singapore_Airlines Singapore Airlines (SQ) T3 Moved
8 Apr
Swissair Swiss International Air Lines (LX) T3 1 May
United_Airlines United Airlines (UA) T3 1 May

As you can see most of the Star Alliance member airlines are joining SIA and SilkAir at T3, with the exception of Air India which will move to T4 and All Nippon Airways (ANA) which will move to T1.

This will accommodate the majority of the airport’s Star Alliance member airlines under one roof in T3 for the first time.

Lounges

Currently almost all lounges at Changi Airport are closed due to the COVID-19 situation. The exceptions are:

  • T1 SATS Premier Lounge
  • T1 dnata Lounge (limited hours 4pm-11pm)
  • T1 Qatar Airways Singapore Premium Lounge (limited hours 11.15pm – 2am)
  • T3 SATS Premier Lounge
  • T3 SKL Business Class Lounge
  • T3 The Haven by Jetquay (10am-6pm)

No other lounges are currently open, even the Changi Lounge in Jewel shut its doors last week, until at least 5th May. Both the Blossom Lounge and Cathay Pacific lounges in T4 are closed, as are the BA and Qantas oneworld options in T1.

Martini Bar (Qatar Airways)
The Qatar Airways Singapore Premium Lounge has limited opening, sadly not any use to Malaysia Airlines passengers at the moment. (Photo: Qatar Airways)

This is a situation unlikely to have changed by 1st May 2020, when the rest of T2’s airlines are redistributed.

For premium passengers flying with United and Ethiopian (Lufthansa, Swiss and LOT are not currently operating at Changi), they will be accommodated in SIA’s T3 SKL Business Class lounge.

ANA’s Business Class passengers and its Star Alliance Gold members will presumably now be reaccommodated at T1’s SATS Premier lounge, since the Thai Airways lounge there plus the two other third-party options are temporarily closed.

Bar Overview
Malaysia Airlines passengers hoping for easier access to the Qantas Singapore Business Lounge will have to wait until later this year as the facility is currently closed. (Photo: MainlyMiles)

For Malaysia Airlines, expect the same SATS lounge, with no departures currently able to take advantage of the Qatar Airways Singapore Premium Lounge late evening hours.

Can T4 survive?

Air India, Air India Express and Indigo will move to T4, however none of those airlines are currently operating flights at Changi. Indeed there were no flights departing from T4 yesterday (8th April), with only a single evening Cathay Pacific departure the previous day (7th April) and today (9th April).

With Cathay Pacific having already closed its Singapore Changi lounge, this situation casts serious doubt on T4’s continued operations in the short term. A single daily flight does not justify opening at a time when all the airport’s flights could easily fit into a single terminal.

Transit Overview
On some days there are no flights at all from Changi Airport Terminal 4. (Photo: MainlyMiles)

We expect Cathay will be asked to shift its flights across to T1 temporarily, giving the airport added opportunity to save on costs by closing T4 until the terminal’s operators restart services in a more pronounced way.

Nonetheless Changi Airport is shifting the T2 < > T4 airside and landside shuttle services across to T3 from 1st May 2020, so the intention at this stage seems to be to keep T4 open.

T2 facilities

Changi Airport has also confirmed the status of the following services once T2 closes from 1st May 2020:

  • T2 taxi stand will be closed
  • Departure and arrival kerbside doors will be closed
  • There will be no access to T2 Departure and Arrival halls during the upgrading works
  • New T2 pick-up / drop-off points for private hire vehicles will be provisioned
  • Public bus and train services will remain open
  • Both T2A and T2B car parks will remain open
  • Roadways serving the basement bus station, coach stand, car parks 2A and 2B will remain open
  • Roadways leading to the departure and arrival levels at T2 will be closed
  • The link bridge between T2 and Jewel will remain open

SkyTrains

  • The T1-T2 (Public) SkyTrain will be closed
  • The T1-T2 (Transit) SkyTrain will remain open
  • The T2-T3 (Public) SkyTrain will be closed
  • The T2-T3 (Transit) SkyTrain B gates to E gates line (the one that goes through Jewel airside) will remain in operation
  • The T2-T3 (Transit) SkyTrain A gates to F gates line will be closed
SkyTrain T3-T2 (MM)
The T3-T2 transit SkyTrain linking the A gates to the F gates will be closed. (Photo: MainlyMiles)

There will therefore be no way to take the SkyTrain through Jewel in the landside (public) area from 1st May 2020.

T2 retail and F&B outlets

  • Landside/airside retail and F&B outlets at T2 will be closed
  • The staff canteen at T2 will remain open

Other facilities

  • The UOB branch in the T2 basement and ATM machines in the T2 basement will remain open
  • All other ATMs will be closed
  • SingPost will be relocated to the T2 basement and remain open
  • The Raffles Medical clinic at the T2 basement will be closed

Summary

Most Terminal 2 airlines are being reaccommodated in T3, especially the bulk of Star Alliance carriers which is sensible since they can share the (currently deserted) SilverKris Business Class lounge there – the only SKL facility currently open globally.

As for the terminal itself, a few facilities will remain open, predominantly in the T2 basement, like a relocated SingPost office, UOB branch and bank ATMs.

Pick-up and drop-off by private car will still be available, though in a new location, the bus station will stay open, as will the link bridge from Jewel.

The good news is that Terminal 2 redevelopment works will be accelerated by up to a year.

2 Departure Immigration (CAG)
T2 new Departure Immigration. (Image: Changi Airport Group)

That means we should be enjoying a fully revamped facility sometime in 2023.

(Cover Photo: Changi Airport Group)

4 comments

  1. With “T1-T2 (Transit) SkyTrain will remain open” and “T2-T3 (Transit) SkyTrain B gates to E gates line (the one that goes through Jewel airside) will remain in operation”, I would expect the E piers in T2 will probably still be operationally ready for departures/arrivals when more planes are flying again.

    1. Yes I think so. Some of those gates in the E20-E28 range had already started having upgrading works conducted on them prior to the coronavirus.

  2. This would be the 2nd time the service between Terminals 2 and 3 [for the public section] is suspended [due to refurbishment works at Terminal 2] after the first suspension of this service from February 2015 to July 2019 for the Jewel Changi Airport

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