Singapore Airlines and SilkAir have extended their travel waiver policy today in light of the ongoing COVID-19 pandemic, permitting customers who booked on or before 15th March 2020 for travel up to 31st July 2020 to obtain a full cash refund with no fees. This comes as the airlines continue to operate a very limited flight schedule totalling around 4% of normal capacity through 30th June 2020.
Both SIA and SilkAir are continuing to encourage affected customers to retain the value of their tickets towards a future booking, by offering a bonus flight credit towards your next trip worth up to S$500 on top of the fare already paid.