News Other FFPs Star Alliance

Thai Airways suspends Star Alliance award bookings

Thai's Royal Orchid Plus members can no longer redeem miles on Star Alliance airlines or for hotel stays, a reflection of the airline's current financial anguish

Thai Tails (JetKat SS)

The financial woes of Thai Airways have been well reported recently, with the airline requesting a debt recovery last week through the Central Bankruptcy Court, as it continues to struggle with the effects of the COVID-19 pandemic on top of its existing financial problems.

The airline has been unprofitable for all but one of the last seven consecutive years and has received government bailouts in the past.


Partner awards suspended

This morning Thai posted an announcement on its website advising that any miles you have in the airline’s Royal Orchid Plus frequent flyer programme can no longer be used for several partner redemption options, until further notice.


Crucially, you won’t be able to use your miles to redeem on Star Alliance or partner airlines.

(Image: Thai Airways)

“From now on, redemption on all Star Alliance Air Awards, Hotel Awards, and some Lifestyle Awards is temporarily not available until further announcement. We do apologize for the inconvenience that may cause.”

Thai Airways