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COVID-19: Singapore Airlines and Scoot extend travel waiver and refunds to 31 March

With continued travel uncertainty for customers, Singapore Airlines, SilkAir and Scoot have extended their travel waiver policies until March 2021.

With no significant changes expected to the SIA Group’s flying schedule amid continued travel restrictions due to COVID-19, the carriers have once again extended their travel waiver period for booked tickets by two months, covering the entire first quarter of next year.

This allows those who booked to travel on or before 15th March 2020 with a ticket to fly between now and 31st March 2021 to obtain a full cash refund with no fees regardless of your fare type.

Previously, the travel waiver was extended until 31st January 2021.

Both SIA and SilkAir are continuing to encourage affected customers to retain the value of their tickets towards a future booking, by offering a bonus flight credit towards your next trip worth up to S$500 on top of the fare already paid, with Scoot offering 120% in vouchers as its incentive.

Enhanced Waiver
(Image: Singapore Airlines)

Singapore Airlines and SilkAir recently announced increased flight frequencies and routes for January 2020, plus a reinstatement of non-stop New York services and A350 ULR flights to San Francisco, though overall only around 19% of normal capacity will be operating during the first month of next year.

Meanwhile low-cost carrier Scoot is operating around 10% of its usual flights during December and January, the latest additions including Bangkok and Ho Chi Minh.


Singapore Airlines / SilkAir