Changi Airport News

Vistara moves to Changi Airport Terminal 2

SIA subsidiary Vistara has moved to Terminal 2 at Singapore Changi Airport, ahead of its merger with Air India.

In November 2023, Singapore Changi Airport Terminal 2 fully reopened to passengers following a three-year closure for upgrading works, after a partial reopening in October 2022 that has seen airlines trickle back to the facility as renovated sections have been progressively completed.

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More carriers have made the switch to T2 this year, including new operators like Air Canada, and now there’s news of the latest airline operating from the terminal.

Effective from 2nd July 2024, Singapore Airlines subsidiary Vistara now operates to and from Terminal 2 at Changi Airport, instead of Terminal 3.

Check-in is at Row 12, adjacent to the last departure drop off entrance – Door 8.

Check-in desks still operate between 3 hours and 60 mins before departure, as they did before. Do note that unlike for Singapore Airlines flights there is no option to check in at Terminal 3 for a Vistara flight, nor does the carrier participate in any early check-in options.

Vistara has become the 19th airline to operate from Changi Airport Terminal 2 since its post-COVID reopening, with Starlux set to become the 20th carrier there, from 1st August 2024.

The revamped departures hall at Singapore Changi Airport Terminal 2. (Photo: Changi Airport Group)

While Vistara was always a Terminal 3 airline at Changi even prior to the pandemic, this move to Terminal 2 will co-locate the carrier with Air India.

That comes ahead of a merger between the two carriers that should complete this year, with operational unification between the two airlines under the Air India brand expected by mid-2025.

Vistara will be fully merged into Air India by mid-2025

Singapore Airlines will have a 25% stake in the newly formed airline, which should boast close to 100 weekly departures from Changi Terminal 2.

Air India currently uses check-in row 10 at Changi T2, but unlike Vistara it does offer an early check-in option at Jewel between 12pm and 4pm each day, for those checking in at least 3 hours prior to departure time.

Hopefully this option will be retained following the Air India-Vistara merger.

Vistara currently operates 27 weekly flights to and from Singapore, linking Delhi (DEL), Mumbai (BOM) and Pune (PNQ), as outlined below.

Vistara
Singapore India

  Days
M T W T F S S
This image has an empty alt attribute; its file name is Vistara_Airlines-small.png UK116
A321neo
SIN
09:30
BOM
13:00
This image has an empty alt attribute; its file name is Vistara_Airlines-small.png UK106
A321neo
SIN
10:30
BOM
13:40
This image has an empty alt attribute; its file name is Vistara_Airlines-small.png UK110
A321neo
 
SIN
11:55
PNQ
15:10
This image has an empty alt attribute; its file name is Vistara_Airlines-small.png UK108
A321neo
SIN
21:20
DEL
00:40*

* Next day

Vistara
India Singapore

  Days
M T W T F S S
This image has an empty alt attribute; its file name is Vistara_Airlines-small.png UK105
A321neo
BOM
00:55
SIN
09:15
This image has an empty alt attribute; its file name is Vistara_Airlines-small.png UK111
A321neo
 
PNQ
02:10
SIN
10:40
This image has an empty alt attribute; its file name is Vistara_Airlines-small.png UK107
A321neo
BOM
12:10
SIN
20:20
This image has an empty alt attribute; its file name is Vistara_Airlines-small.png UK115
A321neo
DEL
23:45
SIN
08:15*

* Next day

All services use the carrier’s Airbus A321neo aircraft, including 12 flat-bed seats in Business Class.

Vistara A321neo Business Class. (Photo: Prince of Travel)

Despite being 49% owned by Singapore Airlines, Vistara does not offer SilverKris lounge access prior to departure for its Business Class passengers, or those holding Club Vistara Gold or Platinum status.

Worse still, in July 2022 Singapore Airlines quietly axed lounge access for KrisFlyer Elite Gold and PPS Club members when departing on Vistara flights.

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Additionally, since Vistara is not part of the Star Alliance, Star Alliance Gold status won’t get you past the threshold at the KrisFlyer Elite Gold lounge either.

A Vistara boarding card won’t provide access to any SIA lounges at Changi, regardless of your status level. (Photo: MainlyMiles)

Instead, Vistara uses the SATS Premier Lounge in T2 for its lounge-eligible passengers prior to departure, having shifted its arrangement from the SATS T3 facility as part of this terminal move.

The SATS Premier Lounge at Changi Terminal 2. (Photo: MainlyMiles)

We find this to be a decent but relatively average third-party facility at Changi. The lounge is also available on Priority Pass, LoungeKey and DragonPass, in addition to offering a paid entry option via pre-booking.

For those using Priority Pass or similar lounge access programme before departure, the selection in Terminal 2 is a little more sad and tired that that in Terminal 3 (including the SATS Premier Lounge, in our opinion).

On the flip side, there is a wider range of non-lounge food and spa redemption options using your Priority Pass in T2, as we recently covered in detail, including a fixed S$33.50 off your F&B bill at Asian Street Kitchen.

Thankfully the lounge situation will change next year, when Vistara is merged into Air India, since its flights will become Star Alliance services in the process, and the SilverKris lounges will become the go-to option for lounge-eligible departing passengers.

That’s not by default though – Air India also uses the SATS Premier Lounge in T2, though ‘in the know’ passengers usually head for the KrisFlyer and SilverKris lounges, per eligibility criteria:

  • Business Class passengers can access the Singapore Airlines SilverKris Business Class lounge
  • KrisFlyer Elite Gold passengers can access the Singapore Airlines KrisFlyer Gold lounge (+1 guest travelling on the same flight)
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What Air India passengers also sometimes do is hop across to SIA’s latest lounge facilities in Terminal 3, though this involves a SkyTrain ride after clearing immigration.

The Singapore Airlines SilverKris Business Class lounge in Terminal 3 is open to Air India Business Class passengers. (Photo: MainlyMiles)

That’s good news for Vistara passengers, who will be able to take advantage of these better lounge options from sometime next year.

Here’s the full list of airlines operating from Changi Airport Terminal 2, in order of commencing operations at the reopened terminal following its two-year closure.

All Changi Airport T2 Airlines
(as of 7 July 2024)

Airline Started T2
Operations*
Weekly
Departures
Singapore Airlines
(SQ)
Only South East Asia, Bangladesh, Japan (except SQ12 to Tokyo Narita), Maldives, Nepal, South Korea and Sri Lanka departures
13 October 2022 550
Air India
(AI)
18 October 2022 38
Air India Express
(IX)
28
Royal Brunei Airlines
(BI)
6 February 2023 10
Lufthansa
(LH)
9 February 2023 14
Swiss International Air Lines
(LX)
7
Sichuan Airlines
(3U)
17 February 2023 7
Air Macau
(NX)
23 March 2023 7
Ethiopian Airlines
(ET)
26 March 2023 8
Firefly
(FY)
7
Malaysia Airlines
(MH)
23 May 2023 68
United Airlines
(UA)
20 July 2023 14
All Nippon Airways
(NH)
5 October 2023 21
Etihad Airways
(EY)
7
IndiGo
(6E)
58
TransNusa
(8B)
20 November 2023 7
This image has an empty alt attribute; its file name is Canada_Air_small.png Air Canada
(AC)
4 April 2024 4
AirJapan
(NQ)
26 April 2024 5
This image has an empty alt attribute; its file name is Vistara_Airlines-small.png Vistara
(UK)
2 July 2024 27
Starlux
(JX)
From
1 August 2024
7

* Post T2’s COVID closure

This follows a transfer of Singapore Airlines’ Japan and South Korea flights to T2, joining other South East Asian destinations, and most recently this year the addition of Air Canada and AirJapan to T2’s roster.

As we recently reported, Taiwan’s Starlux will also move to T2 from 1st August 2024.

In total, Terminal 2 will handle 894 departing passenger flights per week (an average 128 per day), based on August 2024 flight schedules, its busiest since post-pandemic reopening.

Our analysis shows that prior to COVID-19, T2 was handling around 920 departing passenger flights per week, operated by 15 airlines, so this latest increase brings the facility practically back to its December 2019 levels in terms of flight volumes.

Following its 2023 reopening, Terminal 2 has a capacity for 28 million passengers per year, a 22% increase on its 2020 limit of 23 million passengers, so we can potentially expect even more flights and airlines to join its roster in the months and years ahead.



 


 

Summary

SIA subsidiary Vistara moved its Singapore flights across from Terminal 3 to Terminal 2 earlier this week, becoming the 19th carrier to operate from the reopened and recently remodelled facility.

This sensibly co-locates the carrier with Air India, its future merger partner, with Vistara set to be fully amalgamated into Air India sometime next year.

Unfortunately the lounge situation remains at the rather average SATS facility in T2 for the time being, though the merger itself will change that situation from 2025, eventually opening up the KrisFlyer Elite Gold and SilverKris lounges as options for eligible passengers.

(Cover Photo: Markus Mainka / Shutterstock)

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