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ANA will roll out its new Business and First Class seats to New York and Frankfurt

New York and Frankfurt will get ANA's new First and Business Class seats this winter, with the Singapore route also getting a First Class seat (of sorts)

Business Class

Star Alliance airline All Nippon Airways announced today that it will continue to expand deployment of its latest impressive cabin products on the redesigned Boeing 777-300ER, currently flying daily from Tokyo Haneda to London Heathrow.

This winter the plane will also serve the Tokyo – New York route, from both Haneda and Narita, with the Tokyo Haneda – Frankfurt route set to follow in early 2020.

Closer to home, deployment of 777-300ERs with the older configuration to Singapore will also see some passengers being able to sit in First Class seats on that city pair, though a Business Class service will be offered.


New cabin products

In First Class, which ANA calls “The Suite”, an all-new design is inspired by luxury Japanese hotels with fully enclosed seating, the most spacious the airline has ever installed on its aircraft. The First Class cabin is finished in a luxury dark wood.

First Class 2
First Class seat. (Image: ANA)

New features include the addition of privacy-enhancing doors as well as a crystal-clear 43-inch in-flight entertainment screen. The airline claims this is the world’s first 4K personal monitor on a commercial airliner.

First Class suites also feature a movable partition, which can be adjusted upon request to ‘pair’ two middle seats together when travelling as a couple or with a friend.

First Class
First Class cabin. (Image: ANA)

A total of eight First Class ‘Suites’ are installed on the airline’s new Boeing 777-300ER aircraft, in an intimate two-row cabin with a 1-2-1 configuration.

In the Business Class cabin there are 64 seats across three separate sections in a 1-2-1 configuration, featuring direct aisle access for all passengers.

These seats alternate between forward-facing and rear-facing at each row.

Business Class 2
Business Class cabin. (Image: ANA)

The design is inspired by modern, multifunctional Japanese living spaces, and includes doors at the seat side which can be used to create an enclosed suite.

The width of the Boeing 777-300ER cabin allows this to be a huge space, around twice as wide as existing ANA Business Class seats, including a wide sofa.

Business Class
Business Class seat. (Image: ANA)

The finish is in three different styles of wood, Rosewood, Light Japanese Ash and Dark Japanese Ash, complemented by ANA’s signature deep blue accent hues inside each compartment.

A redesigned self-service bar counter with a TV monitor and a fridge will also be installed.

Self-service bar counter. (Image: ANA)


God Save The Points jumped on board one of the first Heathrow to Tokyo flights fitted with the new seats to try out “The Room” Business Class.

NH New 77W 1 (GSTP).jpg
The new Boeing 777-300ER Business Class. (Photo: God Save The Points)

It’s safe to say the reality of the experience seems to have lived up to the hype, with Gilbert claiming it to be the “new world’s best”.

Check out the review here

NH New 77W 4 (GSTP).jpg
The new Boeing 777-300ER Business Class. (Photo: God Save The Points)

Current routes

The new seats are already flying daily on the NH211/212 Tokyo Haneda to London Heathrow route. Initially this was on alternate days, but regular daily deployment has happened on these flights in August 2019 – over a month ahead of schedule.

Here are the London flights you’ll need to choose to experience the new cabin products (northern winter schedule timings shown).

Currently operating
Flight From / To Aircraft Days
NH211 HND1140 – LHR1525 77W Daily
NH212 LHR1900 – HND1550* 77W Daily

* Next day

New York (from November 2019)

The next destination for these new seats is New York, a 12+ hour flight from Tokyo and a 14 hour journey on the way back.

The first flight to get the new seats will be the daily NH110 flight operating from Tokyo Haneda to JFK, from 8th November 2019. It will return as NH9 from JFK into Tokyo Narita on the same calendar day.

From 8th / 9th November 2019
Flight From / To Aircraft Dates
NH110 HND1020 – JFK0900 77W Nov: 8, 11, 14, 17, 20, 23, 26, 29
Dec: 1, 2, 5, 8, 11, 13, 14, 16, 17, 19, 20, 22, 23, 25, 26, 28, 29, 31
Jan: 1, 3, 4, 6, 7, 9, 10, 12, 13, 15, 16, 18, 19, 21, 22, 24, 25, 27, 28, 30, 31
NH109 JFK1655 – HND2110* 77W Nov: 9, 12, 15, 18, 21, 24, 27, 30
Dec: 2, 3, 6, 9, 12, 14, 15, 17, 18, 20, 21, 23, 24, 26, 27, 29, 30
Jan: 1, 2, 4, 5, 7, 8, 10, 11, 13, 14, 16, 17, 19, 20, 22, 23, 25, 26, 28, 29, 31
NH10 NRT1640 – JFK1510 77W Nov: 9, 12, 15, 18, 21, 24, 27, 30
Dec: 2, 3, 6, 9, 12, 14, 15, 17, 18, 20, 21, 23, 24, 26, 27, 29, 30
Jan: 1, 2, 4, 5, 7, 8, 10, 11, 13, 14, 16, 17, 19, 20, 22, 23, 25, 26, 28, 29, 31
NH9 JFK1045 – NRT1500* 77W Nov: 8, 11, 14, 17, 20, 23, 26, 29
Dec: 1, 2, 5, 8, 11, 13, 14, 16, 17, 19, 20, 22, 23, 25, 26, 28, 29, 31
Jan: 1, 3, 4, 6, 7, 9, 10, 12, 13, 15, 16, 18, 19, 21, 22, 24, 25, 27, 28, 30, 31

* Next day

ANA has now uploaded the new seat maps for these flights, which are operating on specific dates in the winter 2019/20 season. See our full article for details.

If you want to redeem your KrisFlyer miles on this route to try out the new aircraft, here are the applicable one-way rates.


Star Alliance 3.png

KrisFlyer Star Alliance Redemption Tokyo ⇄ New York
Economy 56,000
Business 115,000
First / Suites 140,000

KrisFlyer rates between Japan and North America are very steep and don’t represent great value. If you have miles or points in other frequent flyer schemes you may find those give you a much better deal for these redemptions.


ANA does not permit one-way award redemptions outside Japan, so you must redeem a round-trip ticket using these miles.

The airline also prices award flights on its own aircraft by season, with low season dates being the cheapest followed by regular season and high season.

ANA Mileage Club Redemption Tokyo ⇄ New York (return)
Economy Premium Business First
Low 40,000 62,000 75,000 150,000
Regular 50,000 72,000 85,000 150,000
High 55,000 77,000 90,000 165,000

Remember these are return award prices, not one-way like the ones quoted for other programmes, so the value is actually quite good. If you can find a return Business Class award available on your preferred dates in low season, it’s the equivalent of paying just 37,500 miles each way.

Other FFP redemption rates Tokyo ⇄ New York
Economy Business First
LMtrans.png 35,000 75,000 90,000
UAtrans.png 35,000 80,000 110,000
TKtrans.png 45,000 67,500 100,000
MMtrans.png 40,000 71,000 111,000
MBtrans.png 50,000 75,000 100,000
EVtrans.png 52,500 87,500 105,000

Lifemiles and United MileagePlus are both offering great rates for these long flights, though it’s Turkish Miles&Smiles members who get the best Business Class pricing.

Whichever example you pick, all the options are cheaper than using KrisFlyer miles.


Frankfurt (from early 2020)

Later this winter another European route gets the new seats, with at least one of the two daily flights between Tokyo Haneda and Frankfurt upgrading to the latest aircraft from early 2020.

The schedule and effective dates for this service have yet to be announced, but we’ll be sure to update you as soon as we know when this additional Europe option is released.

Once we know about the correct Frankfurt flights to choose, here are the KrisFlyer redemption rates applicable.


Star Alliance 3.png

KrisFlyer Star Alliance Redemption Tokyo ⇄ Frankfurt
Economy 50,000
Business 111,000
First / Suites 153,000

These KrisFlyer rates match the Heathrow route we wrote about in July, and like the North America pricing it’s a poor deal.


As with the New York route, you must redeem a round-trip ticket using ANA miles, with pricing based on season.

ANA Mileage Club Redemption Tokyo ⇄ Frankfurt (return)
Economy Premium Business First
Low 40,000 67,000 80,000 165,000
Regular 55,000 77,000 90,000 165,000
High 60,000 82,000 95,000 180,000

Other frequent flyer programmes will also give you a much better deal for these redemptions than using KrisFlyer miles.

Other FFP redemption rates Tokyo ⇄ Frankfurt
Economy Business First
TKtrans.png 30,000 45,000 67,500
MBtrans.png 40,000 55,000 75,000
MMtrans.png 40,000 71,000 111,000
LMtrans.png 45,000 75,000 115,000
UAtrans.png 45,000 75,000 115,000
EVtrans.png 52,500 92,500 127,500

A number of good options here if you hold (or can transfer) miles in the right ‘currency’, not least Turkish Miles&Smiles at 45,000 one-way in Business Class.


How to tell your flight has the new seats

ANA operates four different variants of the 777-300ER:

  • 264 seats (8F / 52J / 24W / 180Y)
  • 250 seats (8F / 52J / 24W / 166Y)
  • 212 seats (8F / 68J / 24W / 112Y)
  • New 212 seats (8F / 64J / 24W / 116Y)

It’s the “New 212 seats” configuration which has the latest cabin products.

The easiest way to check whether your flight will have the new seats is the seat map in Business Class. On the aircraft with the older seats the Business Class seat map goes up to row 17 or row 21. On the new aircraft it ends at row 20.

New FJ Seat Map (ANA).jpg
New 212 seats configuration seat map (click to enlarge)

If you’re using a third-party function to view the seat map, rather than the ANA website, you’ll be able to spot the back of the cabin as row 20 quite easily.

Here’s how it looks on ExpertFlyer, comparing a 212 New configuration (left) with a standard 212 configuration (right).

New vs Old EF.jpg
The Business Class seat map on the left represents an aircraft with the new seats (click to enlarge)

Where’s next?

ANA is fitting out 12 of its Boeing 777-300ERs with these new cabin products. Six of those are brand new planes, the first two of which are now in service, while the remaining six will be retrofitted.

This sub-fleet will be used on flights to Europe and the USA. That means it’s likely that the following routes will follow suit and join London, New York and Frankfurt by switching to these new seats in due course:

  • Chicago
  • Los Angeles
  • San Francisco
  • Washington D.C.

Unfortunately we don’t know at this stage when those routes will change across, as it depends on the retrofit schedule.


Boeing 777s to Singapore

ANA also announced as part of its winter schedule announcement in August this year that its daily NH801/802 flight between Narita and Singapore will switch from the 787-10 to the 777-300ER. This change already happened on Sunday last week (27th October 2019).

The schedule is valid until 28th March 2020.

This is not one of the refitted aircraft, and as with the type’s deployment on the route last year the First Class cabin will be sold as Business Class, av