Changi Airport Scoot SilkAir Singapore Airlines

Singapore Airlines gets approval for transit passengers at Changi

Singapore Airlines is approved to accept transit passengers from today. Here's how the process will work.

Changi T1 Transit (CAG)

In early June we reported on the latest Singapore Airlines passenger flight schedules, with a 75% increase in services happily marking the most interesting and positive update for some time, as the airline reintroduced service to a dozen cities on the network.

This followed the news in mid-May that Scoot would be increasing its flight schedule, as Changi Airport was set to welcome transit passengers through the facility again from 2nd June 2020.


The SIA Group now has transit approval

Despite passengers technically being allowed to transit through Changi since 2nd June, in fact it was up to operating airlines to present their proposals to the Civil Aviation Authority of Singapore (CAAS), outlining how they would set up designated ‘transfer lanes’ through the terminal for these customers.

That was necessary to comply with the restriction to “ensure no mixing with other passengers in the terminal”.

For the first 9 days until 10th June 2020, it all went quiet, with SIA Group airlines still not able to carry transit passengers through the airport or sell connecting itineraries, even as flights were starting to ramp up from Monday this week.

“The Civil Aviation Authority of Singapore (CAAS) has announced that travellers will gradually be allowed to transit through Singapore’s Changi Airport from 2 June 2020. Singapore Airlines will announce its plans for these transfer lanes when they have been finalised. Please note that until then, Singapore Airlines customers will not be able to transit through Changi Airport.”

Singapore Airlines, 1-10 June 2020

Jewel and Tower (CAG)
For most of early June, no airlines had approval to carry transit passengers through Changi. (Photo: Changi Airport Group)

This morning the SIA Group confirmed that it has received CAAS approval for transit passengers and outlined the process and guidelines.

“Singapore Airlines and SilkAir